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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

FlowHealth is an innovative patient communication solution powered by AI, designed to eliminate the need for medical practices to operate in-house call centers. Its AI assistant, Emma, efficiently manages incoming calls, schedules appointments, addresses inquiries, and follows up with patients while seamlessly integrating with the practice's electronic health record system. Rather than forcing practices to adapt to a rigid system, FlowHealth customizes its approach to fit each office’s unique workflow, enhancing the existing technology in place. Acting as a supportive front-desk colleague, Emma provides immediate responses to inbound calls, manages patient scheduling, helps alleviate busy times, and offers assistance during evenings and weekends, all while communicating fluently in English, Spanish, and additional languages. Furthermore, she takes charge of outbound communications by promptly confirming online requests, reducing no-show rates, and directly entering appointments into the calendar. In terms of appointment reminders, Emma proactively calls and texts patients prior to their appointments, confirms attendance, assists with rescheduling, and addresses basic inquiries, thereby minimizing the chances of last-minute cancellations and optimizing the practice's efficiency. With FlowHealth, medical practices can enhance patient engagement and streamline operations, ultimately leading to improved patient satisfaction.

Description

Valian streamlines the chaotic array of answering services, reminder applications, and manual insurance inquiries by introducing a single AI-driven front desk solution. This innovative system features Amy, an AI assistant who is available 24/7 to handle patient calls, integrate scheduling directly into your existing practice management software, and send reminders and recalls via text and email. Additionally, it conducts real-time insurance eligibility verifications with over 1,100 payers, including more than 750 dental insurers, providing instant feedback. If a call is missed, a quick text response is sent within approximately one minute, ensuring that potential new patients are never overlooked. The pricing model is straightforward and based on usage: $1.00 per call minute, $0.25 for each SMS or email, and $2.50 for every insurance verification, all without any platform fees, seat charges, or long-term contracts. Moreover, practices can be up and running in less than 24 hours, making the transition smooth and efficient. This comprehensive solution empowers dental practices to enhance patient engagement and streamline operations significantly.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

AdvancedMD Yes 
Azalea EHR Yes 
DrChrono Yes 
EPIC HRMS Yes 
Greenway Health Yes 
ModMed Yes 
NextGen Yes 
Nextech Yes 
Tebra Yes 
athenaOne Yes 
eClinicalWorks Yes 

Integrations

AdvancedMD No 
Azalea EHR No 
DrChrono No 
EPIC HRMS No 
Greenway Health No 
ModMed No 
NextGen No 
Nextech No 
Tebra No 
athenaOne No 
eClinicalWorks No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$0/month + usage
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

FlowHealth

Country

United States

Website

flowhealth.ai/

Vendor Details

Company Name

Valian

Founded

2025

Country

United States

Website

valiansystems.com

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