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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

FlowHealth is an innovative patient communication solution powered by AI, designed to eliminate the need for medical practices to operate in-house call centers. Its AI assistant, Emma, efficiently manages incoming calls, schedules appointments, addresses inquiries, and follows up with patients while seamlessly integrating with the practice's electronic health record system. Rather than forcing practices to adapt to a rigid system, FlowHealth customizes its approach to fit each office’s unique workflow, enhancing the existing technology in place. Acting as a supportive front-desk colleague, Emma provides immediate responses to inbound calls, manages patient scheduling, helps alleviate busy times, and offers assistance during evenings and weekends, all while communicating fluently in English, Spanish, and additional languages. Furthermore, she takes charge of outbound communications by promptly confirming online requests, reducing no-show rates, and directly entering appointments into the calendar. In terms of appointment reminders, Emma proactively calls and texts patients prior to their appointments, confirms attendance, assists with rescheduling, and addresses basic inquiries, thereby minimizing the chances of last-minute cancellations and optimizing the practice's efficiency. With FlowHealth, medical practices can enhance patient engagement and streamline operations, ultimately leading to improved patient satisfaction.

Description

TurnUp World serves as an AI-enhanced assistant for front desk operations, aimed at maintaining full, predictable, and efficient appointment schedules in dental and medical practices by minimizing no-shows and automating various administrative functions. Leveraging artificial intelligence, it assesses patient behaviors to pinpoint appointments that are likely to be missed, subsequently dispatching tailored reminders and confirmations to help avert no-shows proactively. In instances where patients cancel or do not show up, TurnUp quickly fills the vacant slots through a live waiting list, eliminating the need for manual management and allowing practices to optimize chair usage while reducing downtime. Additionally, it integrates flawlessly with current practice management systems, ensuring that established workflows remain unchanged, while automating patient communication via SMS, email, or virtual assistant interactions around the clock. Moreover, TurnUp provides up-to-date dashboards, analytics, and insights that monitor no-show patterns, contrast filled appointments with those lost, and evaluate performance metrics, offering practices a comprehensive overview of their scheduling efficiency. This innovative solution is transforming the way dental and medical offices manage their appointments, ultimately leading to enhanced patient satisfaction and increased revenue for practices.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AdvancedMD Yes 
Android No 
Azalea EHR Yes 
Dentally No 
DrChrono Yes 
EPIC HRMS Yes 
Greenway Health Yes 
ModMed Yes 
NextGen Yes 
Nextech Yes 
Tebra Yes 
athenaOne Yes 
eClinicalWorks Yes 

Integrations

AdvancedMD No 
Android Yes 
Azalea EHR No 
Dentally Yes 
DrChrono No 
EPIC HRMS No 
Greenway Health No 
ModMed No 
NextGen No 
Nextech No 
Tebra No 
athenaOne No 
eClinicalWorks No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

FlowHealth

Country

United States

Website

flowhealth.ai/

Vendor Details

Company Name

TurnUp World

Founded

2021

Country

Belgium

Website

www.turnup.world/

Product Features

Dental

Appointment Management No 
Appointment Reminders No 
Claims Management No 
Clinical Charting No 
Imaging No 
Inventory Management No 
Patient Account Management No 
Patient Billing No 
Patient Records Management No 
Treatment Planning No 

Patient Scheduling

Analytics/Reporting No 
Approval Process Control No 
HIPAA Compliant No 
Mobile Access No 
Notifications/Alerts No 
Online Scheduling No 
Patient Communications No 
Patient Intake No 
Patient Portal No 
Patient Records Management No 
Payment Processing No 
Reminders No 
SMS Messaging No 

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