Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
FlowHealth is an innovative patient communication solution powered by AI, designed to eliminate the need for medical practices to operate in-house call centers. Its AI assistant, Emma, efficiently manages incoming calls, schedules appointments, addresses inquiries, and follows up with patients while seamlessly integrating with the practice's electronic health record system. Rather than forcing practices to adapt to a rigid system, FlowHealth customizes its approach to fit each office’s unique workflow, enhancing the existing technology in place. Acting as a supportive front-desk colleague, Emma provides immediate responses to inbound calls, manages patient scheduling, helps alleviate busy times, and offers assistance during evenings and weekends, all while communicating fluently in English, Spanish, and additional languages. Furthermore, she takes charge of outbound communications by promptly confirming online requests, reducing no-show rates, and directly entering appointments into the calendar. In terms of appointment reminders, Emma proactively calls and texts patients prior to their appointments, confirms attendance, assists with rescheduling, and addresses basic inquiries, thereby minimizing the chances of last-minute cancellations and optimizing the practice's efficiency. With FlowHealth, medical practices can enhance patient engagement and streamline operations, ultimately leading to improved patient satisfaction.
Description
TurnUp World serves as an AI-enhanced assistant for front desk operations, aimed at maintaining full, predictable, and efficient appointment schedules in dental and medical practices by minimizing no-shows and automating various administrative functions. Leveraging artificial intelligence, it assesses patient behaviors to pinpoint appointments that are likely to be missed, subsequently dispatching tailored reminders and confirmations to help avert no-shows proactively. In instances where patients cancel or do not show up, TurnUp quickly fills the vacant slots through a live waiting list, eliminating the need for manual management and allowing practices to optimize chair usage while reducing downtime. Additionally, it integrates flawlessly with current practice management systems, ensuring that established workflows remain unchanged, while automating patient communication via SMS, email, or virtual assistant interactions around the clock. Moreover, TurnUp provides up-to-date dashboards, analytics, and insights that monitor no-show patterns, contrast filled appointments with those lost, and evaluate performance metrics, offering practices a comprehensive overview of their scheduling efficiency. This innovative solution is transforming the way dental and medical offices manage their appointments, ultimately leading to enhanced patient satisfaction and increased revenue for practices.
API Access
Has API
No
API Access
Has API
No
Integrations
AdvancedMD
Yes
Android
No
Azalea EHR
Yes
Dentally
No
DrChrono
Yes
EPIC HRMS
Yes
Greenway Health
Yes
ModMed
Yes
NextGen
Yes
Nextech
Yes
Integrations
AdvancedMD
No
Android
Yes
Azalea EHR
No
Dentally
Yes
DrChrono
No
EPIC HRMS
No
Greenway Health
No
ModMed
No
NextGen
No
Nextech
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
FlowHealth
Country
United States
Website
flowhealth.ai/
Vendor Details
Company Name
TurnUp World
Founded
2021
Country
Belgium
Website
www.turnup.world/
Product Features
Product Features
Dental
Appointment Management
No
Appointment Reminders
No
Claims Management
No
Clinical Charting
No
Imaging
No
Inventory Management
No
Patient Account Management
No
Patient Billing
No
Patient Records Management
No
Treatment Planning
No
Patient Scheduling
Analytics/Reporting
No
Approval Process Control
No
HIPAA Compliant
No
Mobile Access
No
Notifications/Alerts
No
Online Scheduling
No
Patient Communications
No
Patient Intake
No
Patient Portal
No
Patient Records Management
No
Payment Processing
No
Reminders
No
SMS Messaging
No