Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
FlowHealth is an innovative patient communication solution powered by AI, designed to eliminate the need for medical practices to operate in-house call centers. Its AI assistant, Emma, efficiently manages incoming calls, schedules appointments, addresses inquiries, and follows up with patients while seamlessly integrating with the practice's electronic health record system. Rather than forcing practices to adapt to a rigid system, FlowHealth customizes its approach to fit each office’s unique workflow, enhancing the existing technology in place. Acting as a supportive front-desk colleague, Emma provides immediate responses to inbound calls, manages patient scheduling, helps alleviate busy times, and offers assistance during evenings and weekends, all while communicating fluently in English, Spanish, and additional languages. Furthermore, she takes charge of outbound communications by promptly confirming online requests, reducing no-show rates, and directly entering appointments into the calendar. In terms of appointment reminders, Emma proactively calls and texts patients prior to their appointments, confirms attendance, assists with rescheduling, and addresses basic inquiries, thereby minimizing the chances of last-minute cancellations and optimizing the practice's efficiency. With FlowHealth, medical practices can enhance patient engagement and streamline operations, ultimately leading to improved patient satisfaction.
Description
REACH™ utilizes AI-powered texts and emails to seamlessly populate your appointment schedule, addressing both quiet periods and unexpected cancellations! This service is guaranteed to enhance client retention by integrating with your point of sale system. REACH.ai actively monitors your appointments in REAL-TIME, identifying any sudden openings, cancellations, or scheduling gaps. When a slot becomes available, REACH.ai promptly reaches out to clients who are due for a visit and most likely to respond. Clients can easily secure their spot directly through the email notification. As soon as they confirm their appointment, it syncs with your calendar, ensuring your schedule is always up-to-date. More clients not only boost productivity but also lead to a significant increase in your monthly income, making it a valuable tool for any business. In summary, adopting REACH can transform the way you manage appointments and enhance your overall revenue stream.
API Access
Has API
No
API Access
Has API
No
Integrations
AdvancedMD
Yes
Azalea EHR
Yes
Boulevard
No
DrChrono
Yes
EPIC HRMS
Yes
Greenway Health
Yes
ModMed
Yes
NextGen
Yes
Nextech
Yes
Tebra
Yes
Integrations
AdvancedMD
No
Azalea EHR
No
Boulevard
Yes
DrChrono
No
EPIC HRMS
No
Greenway Health
No
ModMed
No
NextGen
No
Nextech
No
Tebra
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$149 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
FlowHealth
Country
United States
Website
flowhealth.ai/
Vendor Details
Company Name
REACH.ai
Founded
2018
Country
United States
Website
getreach.ai/
Product Features
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
No
Campaign Management
No
Customer Profiles
No
Customer Segmentation
No
Data Integration
No
Data Matching
No
GDPR Compliance
No
Personalization
No
Predictive Modeling
No