Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
FlowHealth is an innovative patient communication solution powered by AI, designed to eliminate the need for medical practices to operate in-house call centers. Its AI assistant, Emma, efficiently manages incoming calls, schedules appointments, addresses inquiries, and follows up with patients while seamlessly integrating with the practice's electronic health record system. Rather than forcing practices to adapt to a rigid system, FlowHealth customizes its approach to fit each office’s unique workflow, enhancing the existing technology in place. Acting as a supportive front-desk colleague, Emma provides immediate responses to inbound calls, manages patient scheduling, helps alleviate busy times, and offers assistance during evenings and weekends, all while communicating fluently in English, Spanish, and additional languages. Furthermore, she takes charge of outbound communications by promptly confirming online requests, reducing no-show rates, and directly entering appointments into the calendar. In terms of appointment reminders, Emma proactively calls and texts patients prior to their appointments, confirms attendance, assists with rescheduling, and addresses basic inquiries, thereby minimizing the chances of last-minute cancellations and optimizing the practice's efficiency. With FlowHealth, medical practices can enhance patient engagement and streamline operations, ultimately leading to improved patient satisfaction.
Description
MedArise serves as an AI-driven back office solution tailored for medical practices, managing and overseeing AI workflows that comprehensively address specific administrative tasks from beginning to end. This includes handling prior authorizations, verifying insurance eligibility, processing referrals and faxes, following up on claims status, and overseeing revenue cycle operations. By integrating seamlessly with a practice’s existing systems, MedArise ensures that exceptions are directed to human staff for resolution rather than being obscured. Importantly, clinical judgment, assessments of medical necessity, coding decisions, financial authority, and deviations from practice policies are entrusted to qualified personnel. Practices have the flexibility to initiate with a single, well-defined workflow, assess its performance and supporting evidence, and only expand once they have confirmed that the workflow is functioning reliably and efficiently. This approach not only enhances operational efficiency but also maintains the high standards of care that patients expect.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
AdvancedMD
Yes
Azalea EHR
Yes
DrChrono
Yes
EPIC HRMS
Yes
Greenway Health
Yes
ModMed
Yes
NextGen
Yes
Nextech
Yes
Tebra
Yes
athenaOne
Yes
Integrations
AdvancedMD
No
Azalea EHR
No
DrChrono
No
EPIC HRMS
No
Greenway Health
No
ModMed
No
NextGen
No
Nextech
No
Tebra
No
athenaOne
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
FlowHealth
Country
United States
Website
flowhealth.ai/
Vendor Details
Company Name
MedArise
Website
medarise.com