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Description
FlowBot is an innovative automation platform that requires little to no coding, specifically designed for the WhatsApp Business channel, allowing businesses to enhance their customer interactions for sales, support, and marketing tasks without the need for extensive development. Utilizing a user-friendly drag-and-drop interface or natural language commands, users can create visual chatbots and automate workflows for quick implementation. Notable features encompass a comprehensive workflow builder that facilitates the design of multi-step customer journeys, real-time analytics to monitor engagement and identify drop-off points, seamless integration of live chat hand-offs to agents, the capability to send broadcast messages to targeted audiences, automatic assignment of support tickets, and tracking of team performance metrics. In addition, FlowBot supports robust integrations with various external applications such as Google Sheets, Google Calendar, and CRM platforms, while also providing an optional AI-node that enables intelligent automation and decision-making through advanced language models. This combination of tools empowers businesses to optimize their customer service processes and improve overall efficiency in their operations.
Description
WOZTELL is an innovative conversational platform that seamlessly integrates WhatsApp, Instagram, Facebook Messenger, and webchat into a singular interface, allowing businesses to utilize chatbots, live-agent inboxes, and automated workflows across these various channels. It facilitates the use of the WhatsApp Cloud API and includes features such as interactive buttons, lists, carousels, broadcast messaging, and payment processing through WhatsApp. The platform provides no-code chatbot builders and ready-made templates tailored for sales, support, and e-commerce, empowering organizations to manage customer inquiries around the clock, generate leads, and oversee interactions in a multi-agent setup. Furthermore, it offers integration with CRM systems, payment solutions, and AI technologies like ChatGPT for enhanced responses. Additionally, WOZTELL encompasses analytics, audience segmentation, and automation tools, which allow businesses to send targeted messages, promote conversational commerce (including orders and payments via WhatsApp), and streamline support operations from a unified inbox, thus enhancing overall customer experience and operational efficiency. With these robust functionalities, companies can significantly improve their engagement strategies and stay ahead in a competitive landscape.
API Access
Has API
API Access
Has API
Integrations
ChatGPT
WhatsApp
Facebook
Gmail
Google Calendar
Google Docs
Google Drive
Google Sheets
Instagram
Make
Integrations
ChatGPT
WhatsApp
Facebook
Gmail
Google Calendar
Google Docs
Google Drive
Google Sheets
Instagram
Make
Pricing Details
$15 per month
Free Trial
Free Version
Pricing Details
$49 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FlowBot
Country
United States
Website
www.flowbot.cc/
Vendor Details
Company Name
WOZTELL
Founded
2019
Country
Spain
Website
woztell.com
Product Features
Product Features
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics