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Description
Our innovative platform for AI Chatbots and Voicebots enhances customer experience significantly. Floatbot stands out as one of the rare hybrid platforms available worldwide, enabling the swift creation of both Chatbot and Voicebot within mere hours. By leveraging this technology, you can automate up to 80% of your Call Center operations using our hybrid solutions. Not only does this improve your customer experience, but it also boosts your CSAT score. The Floatbot platform offers a unique feature where your voice translates into responsive interactions. With support for 10 languages and over 100 dialects, powered by 100,000 hours of voice training, our platform is designed for versatility. Users can easily craft personalized workflows for their Chatbot and Voicebot, thanks to Floatbot’s No-Code platform, which requires no programming skills to operate. This feature facilitates rapid development and deployment, complemented by an advanced bot-building tool that ensures a seamless experience for both developers and users alike. With Floatbot, the future of customer interaction is not just automated; it is also highly personalized and efficient.
Description
The Omilia Conversational Self-Service Solution stands out as the sole AI offering in the current market that proudly supports over 70 production-grade contact centers worldwide, delivering distinct benefits for companies eager to utilize Voice/speech or Text virtual agents that embrace the future of AI-driven services. The applications of Omilia's Virtual Assistant are designed for true omnichannel functionality, created once and utilized across various platforms, ensuring a cohesive and comprehensive conversational AI experience through multiple channels such as IVR systems, social media messengers, web chat, smart speakers, mobile applications, email, and SMS. With a single platform and straightforward integration, businesses can achieve consistency across all channels and formats, ensuring the same high-quality conversational experience is maintained everywhere. This innovative approach not only streamlines the deployment process but also enhances customer engagement through seamless interactions.
API Access
Has API
API Access
Has API
Integrations
QEval
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Floatbot
Country
United States
Website
floatbot.ai
Vendor Details
Company Name
Omilia
Founded
2002
Country
Cyprus
Website
omilia.com/conversational-ai-self-service/
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Product Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant