Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhance your Shopify store by setting up a Customer Account Page, managing Store Credits, enabling Social Login, offering a Wishlist, showcasing Recently Viewed Products, facilitating Reorders, and much more with Flits. By utilizing Shopify Customer Accounts, you can gain deeper insights into your shoppers, while Shopify Store Credits help to solidify customer relationships. Wishlists serve to capture shopper intent effectively and minimize cart abandonment, and Social Login makes the signup process effortless for your customers. Flits stands out as a premier Shopify app designed to deepen your understanding of customer behavior. Our comprehensive solution is geared towards elevating customer engagement, fostering retention, and enhancing loyalty. Developed through extensive research and analysis of evolving customer trends, Flits empowers your store with essential features that can significantly boost sales on Shopify! Additionally, leveraging these tools not only optimizes the shopping experience but also encourages repeat visits and purchases.

Description

Reponse is a comprehensive customer experience solution specifically designed for Shopify stores, seamlessly integrated within the Shopify admin interface. It offers a free forever base plan that includes unlimited user access, featuring a shared inbox for live human chat, ticket management with assignments, service level agreements (SLAs), pre-written responses, and tools for collecting and moderating product reviews. Additionally, it displays contacts and segments directly on the Shopify customer page, facilitates loyalty points and referral programs, and provides insightful analytics. Once a store is prepared to enhance its service, the All-in plan activates AI agents that automatically analyze store information, including policies, shipping details, and catalogs, to assist shoppers, streamline ticket management, draft responses, moderate reviews, and identify customers at risk of leaving. The All-in plan allows for up to 10,000 AI conversations each month, and Reponse is compatible with both English and French, available for installation through the Shopify App Store. This dual-language capability ensures that Shopify merchants can cater to a wider audience effectively.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Shopify
Ali Reviews
Appbrew
Mobinyze
ParcelWILL
Shopify Plus
Vajro

Integrations

Shopify
Ali Reviews
Appbrew
Mobinyze
ParcelWILL
Shopify Plus
Vajro

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$299/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Flits

Founded

2017

Country

India

Website

getflits.com

Vendor Details

Company Name

Reponse

Country

France

Website

reponse.ai

Product Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Shopping Cart

Abandoned Cart Saver
Catalog Management
Credit Card Processing
Discount / Coupon Management
Inventory Control
Product Configurator
Product Ratings / Reviews
Refund Management
Returns Management
Shipping Management
Tax Management

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Alternatives

Alternatives

Frankie Reviews

Frankie

Frankie AI
Maxdesk Reviews

Maxdesk

MXG Infotech Pvt Ltd