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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Flipdesk is an accessible web service tool that can be implemented at an affordable price, making it suitable for businesses of any size. Upon launch, Flipdesk offers initial support along with a specialized support plan for ongoing assistance. It can seamlessly integrate with various external tools, making it versatile for companies across multiple sectors. By efficiently managing diverse data, Flipdesk enhances the precision of customer interactions through effective data integration. As a result, previously unattainable actions on different channels and touchpoints can now be executed. The platform connects users and data to facilitate personalized customer service that caters to the unique needs of each individual. With its extensive expertise and proven track record, Flipdesk is equipped to offer comprehensive operational support through dedicated consultants. From analyzing your site to providing strategic recommendations, establishing agency relationships, and generating reports, feel free to rely on our services. Additionally, Flipdesk helps retain visitors by addressing information discrepancies and optimizing site performance, ultimately leading to a better user experience. This focus on improving engagement can significantly boost customer satisfaction and loyalty over time.

Description

UserIQ was founded in 2014 to help businesses realize the full benefits of customer success. It provides teams with the product intelligence and customer insights needed to fight churn and grow their account. It also aligns the business around the users' needs. UserIQ empowers CS departments to focus on users' goals and allows them to be a part of all departments. Our platform makes customer success a business mindset and not a function.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$59.27 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Flipdesk

Country

Japan

Website

flipdesk.jp/

Vendor Details

Company Name

UserIQ

Founded

2014

Country

United States

Website

www.useriq.com

Product Features

Product Features

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis No 
Trend Analysis Yes 

Customer Success

Account Alerts No 
Account Management Yes 
Communication Management No 
Customer Engagement Yes 
Customer Lifecycle Management No 
Health Score Yes 
Onboarding Yes 
Revenue Management No 
Usage Tracking / Analytics Yes 
Win / Loss Analysis No 

Product Analytics

Attribution No 
Automatic Data Capture No 
Churn Reporting No 
Customer Feedback Collection No 
Customer Guidance No 
Customer Journey Analytics No 
Data Export No 
Data History Retention No 
Data Labeling No 
Product Engagement Scoring No 
Real-Time Data Analysis No 
Touchpoint Analytics No 
User Segmentation No 

SaaS Management

License Management No 
Onboarding Yes 
Renewal Management No 
SaaS Operations Management No 
Shadow IT Detection No 
Spend Management No 
Subscription Management No 
Usage Tracking / Analytics Yes 
Vendor Management No 

Alternatives

Alternatives

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