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Description
Boost your profits and enhance your marketing strategies. The Sharp AI™ Sales Enhancer™ utilizes customer insights to provide tailored product suggestions that optimize conversion rates for sales. It helps in pinpointing the essential products that customers require at various stages of their life cycle, ranging from suitable loans to tailored credit offers and insurance solutions. This technology significantly amplifies sales for both B2C and B2B sectors, including credit cards, insurance policies, savings accounts, as well as personal and business loans. It facilitates improved conversion rates, better response rates, and a comprehensive understanding of customer needs at every stage of their journey. Moreover, it assists in the identification and retention of at-risk customers. The Sharp AI™ Churn Mitigator™ analyzes customer data to evaluate risk levels and advises on the most effective actions to keep them engaged. This system can effectively identify clients who may consider closing their accounts or defaulting on payments, enabling businesses to determine the optimal timing, communication channel, and messaging to employ for effective deferral, collection, or engagement strategies. Ultimately, this dual approach ensures a robust connection with customers while maximizing profitability.
Description
Fundamento serves as a voice automation platform powered by AI, tailored for lenders aiming to enhance borrower engagement throughout the loan journey. The system employs AI voice agents capable of managing intricate customer dialogues while ensuring compliance and delivering high-quality service on a large scale. By centralizing borrower interactions from both calls and chats, it offers a cohesive view of customer experiences and pinpoints areas of friction that may affect performance. Utilizing predictive analytics, Fundamento identifies early warning signs like payment difficulties or intentions to refinance, thereby facilitating proactive measures that can enhance repayment rates and bolster portfolio health. Furthermore, it maintains context across various stages of the loan lifecycle, allowing borrowers to avoid repeating information and fostering seamless, personalized interactions that boost resolution rates and overall customer satisfaction. This innovative approach not only streamlines communication but also strengthens the relationship between lenders and borrowers, creating a more efficient lending process.
API Access
Has API
Yes
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Fligoo
Founded
2013
Country
United States
Website
fligoo.com/home
Vendor Details
Company Name
Fundamento
Founded
2020
Country
United States
Website
fundamento.ai/
Product Features
Artificial Intelligence
Chatbot
No
For Healthcare
No
For Sales
No
For eCommerce
No
Image Recognition
No
Machine Learning
No
Multi-Language
No
Natural Language Processing
No
Predictive Analytics
No
Process/Workflow Automation
No
Rules-Based Automation
No
Virtual Personal Assistant (VPA)
No
