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Average Ratings 36 Ratings

Total
ease
features
design
support

Description

Flexiscale's hosted desk service is a flexible and secure solution for businesses that support remote workers and office workers. You can continue to use Windows desktop in the office and remote work with Flexiscale's hosted desk. All your data and applications are protected and backed-up. Flexiscale's hosted Desktop remains the same whether you access it from your office on a PC, Mac, tablet, or smartphone. Access your desktop securely via any web browser. You can work from anywhere and have the assurance that your business is always backed up. You can forget about the hassle and overhead associated with managing your desktop infrastructure. Instantly create new user desktops and deploy them on-demand.

Description

Zoho Assist is your all-in one remote access solution. It allows you to access remote devices and manage them. You can access your overseas assets and manage them through a web-based remote support session in just a few minutes. Zoho Assist works entirely in the cloud. You can set up remote access without being present and monitor your remote computers, laptops, phones, and servers from anywhere. Zoho Assist works with all major firewalls. It also seamlessly navigates through proxy servers. Get technical support now with industry-standard SSL with 256-bit AES data encryption to protect your data against phishing attacks and other malicious activities

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Google Workspace
Freshdesk
Incident IQ
Jira Service Management
ManageEngine ServiceDesk Plus
Microsoft 365
Microsoft Access
Microsoft Power BI
Oracle Database
Pipedrive
SAP HANA
Sage 500
ServiceNow
Slack
Truto
VARStreet InstaQuote
Zendesk
Zoho Desk
Zoho Directory
Zoho SalesIQ

Integrations

Google Workspace
Freshdesk
Incident IQ
Jira Service Management
ManageEngine ServiceDesk Plus
Microsoft 365
Microsoft Access
Microsoft Power BI
Oracle Database
Pipedrive
SAP HANA
Sage 500
ServiceNow
Slack
Truto
VARStreet InstaQuote
Zendesk
Zoho Desk
Zoho Directory
Zoho SalesIQ

Pricing Details

£0.01
Free Trial
Free Version

Pricing Details

$10.00/month/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Flexiscale

Founded

1997

Country

United Kingdom

Website

flexiscale.com

Vendor Details

Company Name

Zoho

Founded

1996

Country

India

Website

www.zoho.com/assist/

Product Features

Desktop as a Service (DaaS)

Admin Console
Application Management
BYOL Management
Backup & Recovery
Cloud Encryption
Device Management
File Management
GPU Virtualization
Multi-Factor Authentication
Policy Management
Single Sign On
User Provisioning

Infrastructure-as-a-Service (IaaS)

Analytics / Reporting
Configuration Management
Data Migration
Data Security
Load Balancing
Log Access
Network Monitoring
Performance Monitoring
SLA Monitoring

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Virtual Desktop (VDI)

Desktop-as-a-Service
Load Balancing
Multi-Device Support
Multi-Factor Authentication
Permissions / Access Controls
Self Service Portal
Third Party Integration

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Screen Sharing

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Alternatives

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