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Average Ratings 7 Ratings
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Description
We have developed a structured approach to enhance incident response (IR) skills through targeted training for responders, particularly in specialized fields like healthcare. Scenarios are derived from both VerisDB and a curated list of Flexible IR incidents, allowing managers to assess their team's current capabilities and devise actionable plans for improvement. By utilizing the Mitre Att&ck Matrix, we can pinpoint specific areas that require further practice. Our runbooks are continually refined through the integration of Symbolic AI, ensuring they remain relevant and effective. Designed to be straightforward, our baseline runbooks facilitate incident management and can be tailored to fit individual environments and the needs of security analysts. Moreover, we conduct expert audits of these runbooks to enhance their quality. This process also aids in mentoring less experienced team members in the realms of threat hunting and incident response. We further simulate adversarial scenarios to provide practical experience, while also emphasizing the importance of ongoing skill development for analysts. Our strategy aligns with the critical 1-10-60 rule for incident response, incorporating a skill matrix and point system to foster continuous motivation and structured learning. Additionally, the system features basic gamification elements, such as card-based games, to make the learning process more engaging and enjoyable. Ultimately, this comprehensive approach not only strengthens individual capabilities but also enhances the overall effectiveness of the incident response team.
Description
ITOC360: A Cutting-Edge AI-Driven Incident Management Solution
ITOC360 is an innovative AI-driven incident management solution designed to assist IT and operations teams in quickly identifying, routing, and resolving incidents while minimizing manual intervention and reducing the likelihood of overlooked alerts.
Functionality of ITOC360
This platform consolidates alerts from your entire monitoring framework, employing artificial intelligence to filter out distractions, correlate related events, and pinpoint issues that warrant human involvement. Upon detecting a genuine incident, ITOC360 automatically initiates the appropriate response by notifying relevant personnel through their chosen communication methods, executing predefined runbooks, and escalating situations in accordance with established policies. Additionally, this capability streamlines incident response, enabling teams to focus on critical tasks and enhancing overall operational efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon CloudWatch
No
Datadog
No
Dynatrace
No
GitLab
No
Grafana Cloud
No
Jira Align
No
Linear
No
Microsoft Teams
No
New Relic
No
Paessler PRTG
No
Integrations
Amazon CloudWatch
Yes
Datadog
Yes
Dynatrace
Yes
GitLab
Yes
Grafana Cloud
Yes
Jira Align
Yes
Linear
Yes
Microsoft Teams
Yes
New Relic
Yes
Paessler PRTG
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$12/month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Flexible IR
Founded
2017
Country
Singapore
Website
flexibleir.com/cyber-security-incident-response-training-skills
Vendor Details
Company Name
ITOC360
Founded
2019
Country
United States
Website
www.itoc360.com
Product Features
Security Awareness Training
Analytics / Reporting
No
Certification Training
No
Custom Test Building
No
Gamification
No
Industry Benchmarking
No
Non-Email Based Testing
No
Online Courses
No
Phishing Simulation
No
Pre-Assessments
No
Prebuilt Training Library
No
Technical Skills Development
Analytics
No
Career Coaching
No
Discussions
No
Exercises and Projects
No
Offline Usage
No
Quizzes & Assessments
No
Videos
No
Product Features
Incident Management
Audit Trail
Yes
Corrective Actions (CAPA)
Yes
Disaster Recovery
Yes
IT Incident Management
Yes
Incident Reporting
Yes
OSHA Compliance
Yes
Root-Cause Diagnosis
Yes
Safety Management
Yes
Task Management
Yes
Ticket Management
Yes
