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Description
We have developed a structured approach to enhance incident response (IR) skills through targeted training for responders, particularly in specialized fields like healthcare. Scenarios are derived from both VerisDB and a curated list of Flexible IR incidents, allowing managers to assess their team's current capabilities and devise actionable plans for improvement. By utilizing the Mitre Att&ck Matrix, we can pinpoint specific areas that require further practice. Our runbooks are continually refined through the integration of Symbolic AI, ensuring they remain relevant and effective. Designed to be straightforward, our baseline runbooks facilitate incident management and can be tailored to fit individual environments and the needs of security analysts. Moreover, we conduct expert audits of these runbooks to enhance their quality. This process also aids in mentoring less experienced team members in the realms of threat hunting and incident response. We further simulate adversarial scenarios to provide practical experience, while also emphasizing the importance of ongoing skill development for analysts. Our strategy aligns with the critical 1-10-60 rule for incident response, incorporating a skill matrix and point system to foster continuous motivation and structured learning. Additionally, the system features basic gamification elements, such as card-based games, to make the learning process more engaging and enjoyable. Ultimately, this comprehensive approach not only strengthens individual capabilities but also enhances the overall effectiveness of the incident response team.
Description
ICEFLO Runbook Management (RBM) is an innovative solution built on the ServiceNow® platform that modernizes runbook processes for operational resilience. By replacing manual spreadsheets, RBM centralizes event runbooks, facilitates detailed event and task planning, and offers a comprehensive overview of interconnected runbooks. It integrates seamlessly with other ServiceNow® capabilities, enabling real-time issue tracking and resolution, and providing role-based personalized content for users. RBM helps organizations manage risk, avoid service outages, and comply with regulatory requirements through efficient change and incident management.
API Access
Has API
No
API Access
Has API
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Flexible IR
Founded
2017
Country
Singapore
Website
flexibleir.com/cyber-security-incident-response-training-skills
Vendor Details
Company Name
Agenor Technology
Founded
2019
Country
United Kingdom
Website
www.iceflo.com
Product Features
Security Awareness Training
Analytics / Reporting
No
Certification Training
No
Custom Test Building
No
Gamification
No
Industry Benchmarking
No
Non-Email Based Testing
No
Online Courses
No
Phishing Simulation
No
Pre-Assessments
No
Prebuilt Training Library
No
Technical Skills Development
Analytics
No
Career Coaching
No
Discussions
No
Exercises and Projects
No
Offline Usage
No
Quizzes & Assessments
No
Videos
No
