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features
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support

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Description

We have developed a structured approach to enhance incident response (IR) skills through targeted training for responders, particularly in specialized fields like healthcare. Scenarios are derived from both VerisDB and a curated list of Flexible IR incidents, allowing managers to assess their team's current capabilities and devise actionable plans for improvement. By utilizing the Mitre Att&ck Matrix, we can pinpoint specific areas that require further practice. Our runbooks are continually refined through the integration of Symbolic AI, ensuring they remain relevant and effective. Designed to be straightforward, our baseline runbooks facilitate incident management and can be tailored to fit individual environments and the needs of security analysts. Moreover, we conduct expert audits of these runbooks to enhance their quality. This process also aids in mentoring less experienced team members in the realms of threat hunting and incident response. We further simulate adversarial scenarios to provide practical experience, while also emphasizing the importance of ongoing skill development for analysts. Our strategy aligns with the critical 1-10-60 rule for incident response, incorporating a skill matrix and point system to foster continuous motivation and structured learning. Additionally, the system features basic gamification elements, such as card-based games, to make the learning process more engaging and enjoyable. Ultimately, this comprehensive approach not only strengthens individual capabilities but also enhances the overall effectiveness of the incident response team.

Description

Embark on your AIOps journey and revolutionize your IT operations using IBM Cloud Pak for Watson AIOps. This advanced platform integrates sophisticated, explainable AI throughout the ITOps toolchain, enabling you to effectively evaluate, diagnose, and address incidents affecting critical workloads. For those seeking IBM Netcool Operations Insight or earlier IBM IT management solutions, IBM Cloud Pak for Watson AIOps represents the next step in your current entitlements. It allows you to correlate data from all pertinent sources, uncover hidden anomalies, predict potential issues, and expedite resolutions. By proactively mitigating risks and automating runbooks, workflows become significantly more efficient. AIOps tools facilitate the real-time correlation of extensive unstructured and structured data, ensuring that teams can remain focused while gaining valuable insights and recommendations integrated into their existing processes. Additionally, you can create policies at the microservice level, allowing for seamless automation across various application components, ultimately enhancing overall operational efficiency even further. This comprehensive approach ensures that your IT operations are not just reactive but also strategically proactive.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Hazelcast No 
Humio No 
IBM Data Refinery No 
IBM Fusion No 
IBM ILOG CPLEX Optimization Studio No 
IBM Turbonomic No 
IBM Watson Studio No 
IBM WebSphere Commerce No 
Microsoft Teams No 
Red Hat OpenShift No 
Slack No 
Sysdig Secure No 

Integrations

Hazelcast Yes 
Humio Yes 
IBM Data Refinery Yes 
IBM Fusion Yes 
IBM ILOG CPLEX Optimization Studio Yes 
IBM Turbonomic Yes 
IBM Watson Studio Yes 
IBM WebSphere Commerce Yes 
Microsoft Teams Yes 
Red Hat OpenShift Yes 
Slack Yes 
Sysdig Secure Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Flexible IR

Founded

2017

Country

Singapore

Website

flexibleir.com/cyber-security-incident-response-training-skills

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/cloud/cloud-pak-for-watson-aiops

Product Features

Security Awareness Training

Analytics / Reporting No 
Certification Training No 
Custom Test Building No 
Gamification No 
Industry Benchmarking No 
Non-Email Based Testing No 
Online Courses No 
Phishing Simulation No 
Pre-Assessments No 
Prebuilt Training Library No 

Technical Skills Development

Analytics No 
Career Coaching No 
Discussions No 
Exercises and Projects No 
Offline Usage No 
Quizzes & Assessments No 
Videos No 

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting No 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

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