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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

We have developed a structured approach to enhance incident response (IR) skills through targeted training for responders, particularly in specialized fields like healthcare. Scenarios are derived from both VerisDB and a curated list of Flexible IR incidents, allowing managers to assess their team's current capabilities and devise actionable plans for improvement. By utilizing the Mitre Att&ck Matrix, we can pinpoint specific areas that require further practice. Our runbooks are continually refined through the integration of Symbolic AI, ensuring they remain relevant and effective. Designed to be straightforward, our baseline runbooks facilitate incident management and can be tailored to fit individual environments and the needs of security analysts. Moreover, we conduct expert audits of these runbooks to enhance their quality. This process also aids in mentoring less experienced team members in the realms of threat hunting and incident response. We further simulate adversarial scenarios to provide practical experience, while also emphasizing the importance of ongoing skill development for analysts. Our strategy aligns with the critical 1-10-60 rule for incident response, incorporating a skill matrix and point system to foster continuous motivation and structured learning. Additionally, the system features basic gamification elements, such as card-based games, to make the learning process more engaging and enjoyable. Ultimately, this comprehensive approach not only strengthens individual capabilities but also enhances the overall effectiveness of the incident response team.

Description

HCL iAutomate belongs to the Infrastructure Automation and Orchestration ecosystem of HCLSoftware AI & Intelligent Operations. It is an Intelligent Runbook Automation that combines Artificial Intelligence and Automation to simplify and automate the enterprise IT operation lifecycle. It uses Machine Learning (ML), Natural Language Processing (NLP), and other technologies to understand issues, recommend corrective action, and initiate automated resolution. This allows for zero-touch automation. It provides robust end to end incident remediation and task automaton across the infrastructure landscape and applications by leveraging over 3400 configurable and reusable Runbooks.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Cherwell Software No 
HCL BigFix No 
HCL BigFix Service Management No 
Jira No 
Microsoft System Center No 
ServiceNow No 
Zenoss No 

Integrations

Cherwell Software Yes 
HCL BigFix Yes 
HCL BigFix Service Management Yes 
Jira Yes 
Microsoft System Center Yes 
ServiceNow Yes 
Zenoss Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Flexible IR

Founded

2017

Country

Singapore

Website

flexibleir.com/cyber-security-incident-response-training-skills

Vendor Details

Company Name

HCLSoftware

Website

www.hcl-software.com

Product Features

Security Awareness Training

Analytics / Reporting No 
Certification Training No 
Custom Test Building No 
Gamification No 
Industry Benchmarking No 
Non-Email Based Testing No 
Online Courses No 
Phishing Simulation No 
Pre-Assessments No 
Prebuilt Training Library No 

Technical Skills Development

Analytics No 
Career Coaching No 
Discussions No 
Exercises and Projects No 
Offline Usage No 
Quizzes & Assessments No 
Videos No 

Product Features

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

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