Average Ratings 5 Ratings

Total
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support

Average Ratings 0 Ratings

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Description

Flexibility-oriented organizations can use Flexwhere Workplace and Meeting Room Booking System to manage their workspaces and meeting rooms. It is a Dutchview software application. These employees don't have a fixed workspace. Flexwhere allows them to quickly find out which meeting rooms and flex places are available and where their colleagues are located. The information can be viewed on a desktop, laptop or display. Flexwhere can be accessed from any device, including a smartphone or tablet, via the mobile app. Flexible workplaces are becoming more popular. This is creating all kinds of possibilities but also raising questions like: "How do I find a free workplace?", "Where can I find the colleague that I need?", "Is there a conference room on this floor?" Flexwhere Meeting Room Booking System can answer these questions and is ideal for supporting the transition to flexible work.

Description

Prepare for the future of conversational commerce by providing exceptional service and enhancing customer experience. Are you equipped for the demands of conversational commerce? Modern consumers anticipate highly personalized service interactions that occur in real-time and through their preferred channels. To meet these expectations, businesses must first streamline their customer service operations. The ROBIN Program is designed to assist teams in elevating customer service level agreements, increasing operational efficiency, and driving sales growth. This program features a Conversation Console that integrates with your data warehouse and offers data-informed coaching. Once your customer service is optimized, our Growth Suite enables you to expand your operations effectively. You can incorporate additional channels, enhance automation, and improve overall performance as you transition into conversational commerce—progressively. All inquiries from various channels are managed in a single, user-friendly console without the hassle of tickets or waiting times. Questions are intelligently routed to the appropriate representative, with all relevant customer data easily accessible. Key features encompass a dynamic web form, live chat capabilities, and customer co-browsing to create an interactive experience. Ultimately, this comprehensive approach empowers businesses to thrive in the evolving landscape of customer engagement.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Azure Resource Graph Yes 
Google Calendar Yes 
Microsoft Teams Yes 
TOPdesk Yes 
Voyced No 

Integrations

Azure Resource Graph No 
Google Calendar No 
Microsoft Teams No 
TOPdesk No 
Voyced Yes 

Pricing Details

€1.99 per user per month
Billed annually (excl. VAT / incl. implementation costs)
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Dutchview

Founded

2011

Country

Netherlands

Website

flexwhere.com

Vendor Details

Company Name

ROBIN

Founded

2011

Country

Netherlands

Website

www.robinhq.com

Product Features

Meeting Room Booking System

Digital Signage No 
Internal Meetings Yes 
Multi-Location Yes 
Online Booking Yes 
Payment Processing No 
Third Party Booking No 
Utilization Reporting Yes 
Vendor Management No 
Visitor Management No 

Space Management

Change Management No 
Design Management No 
Floor Plans & Maps Yes 
For Offices Yes 
For Retail No 
Occupancy Management Yes 
Planogramming No 
Shelf Planning No 
Space Reservation Yes 
Usage Tracking / Analytics Yes 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics Yes 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant Yes 
Workflow Management No 

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Alternatives

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