Compare FlexPay vs. NetSuite SuiteBilling

There’s one last unsolved problem in the payment ecosystem, and it’s a trillion-dollar one: recurring payments for subscription fail 24% of the time. Why? Because of a systemic problem in a payment ecosystem that was built for one-off transactions, not subscriptions. FlexPay is a FinTech startup that helps merchants retain more subscribers by recovering failed credit card payments on recurring transactions, unlocking revenue that was about to be lost. Organizations with recurring payments encounter systemic issues in the payment ecosystem that reject on average one-quarter of all recurring payments, and two-thirds of these rejected payments are false declines -payments that should have been approved. By upgrading the payment rails with artificial intelligence, the FlexPay platform creates unique recovery strategies for each transaction, achieving unparalleled approval rates. INVISIBLE RECOVERY™ interacts directly with the payments system to avoid customer visibility to the failed payment. It is the fastest and most effective tool to recover soft declines.

SuiteBilling, NetSuite's advanced billing solution, streamlines the invoicing process through automation. It allows for the integration of flat, tiered, and consumption-based pricing structures alongside promotional offers, volume discounts, and tailored rates for individual customers, providing exceptional flexibility. With support for various pricing models and intricate rating scenarios, the software simplifies the generation of precise invoices. Additionally, SuiteBilling efficiently oversees the entire subscription lifecycle, allowing users to modify subscriptions, prorate billing, consolidate various charges into one invoice, and automatically generate renewal invoices, which enhances customer retention. The traditional manual billing process often results in invoice inaccuracies that can irritate customers and slow down payments. By automating this process, businesses can achieve more accurate invoicing, leading to quicker payment cycles and improved cash flow. Furthermore, consolidated billing fosters trust by clearly outlining every charge in one invoice, while customized discounts encourage repeat transactions and streamlined renewals help minimize subscriber turnover. Overall, SuiteBilling not only enhances operational efficiency but also builds stronger relationships with customers.