Average Ratings 1 Rating

Total
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features
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support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Flex is an all-in-one catering management platform designed for restaurants, caterers, foodservice operators, hospitality groups, and venues. It helps businesses manage their entire catering and off-premise operation, from online ordering and sales to event planning, production, payments, and delivery. Purpose-built for both B2B and B2C catering workflows, Flex brings orders, events, customers, menus, production, and financial management together in one centralized system. By reducing manual administration and improving coordination across teams, Flex helps businesses save time, control costs, improve customer service, and grow catering sales. Flex includes a fully customizable online ordering website that can be tailored to match your branding and menu structure. Customers can place orders and make secure payments online, while your team manages the complete workflow through one platform. Key features include: * Customizable online ordering * Order and invoice management * Proposals with e-signature capabilities * Customer and company account management * Menu and pricing management * Gift cards * Production and kitchen management * Delivery management * Food costing * Financial and payment management * Secure online payments * Operational and financial reporting * Third-party integrations * Event management * Venue and room bookings Whether you manage corporate catering, drop-off orders, private events, venue bookings, or multi-location operations, Flex provides the tools needed to manage catering more efficiently from initial inquiry through fulfillment. Book a demo today to see how Flex can simplify your catering operations.

Description

Oracle's Simphony POS system is designed for comprehensive management of restaurants, catering to a wide range of food and beverage establishments worldwide, including local coffee shops, renowned fine dining venues, and major quick-service chains in locations such as stadiums and amusement parks. This versatile, all-in-one cloud-based POS platform empowers restaurateurs to enhance their online and in-house operations seamlessly from any device, processing billions of transactions annually to ensure exceptional service. With cloud-based adaptability, a robust integration network, and cost-effective monthly subscription plans, Simphony addresses the specific requirements of both single-location eateries and large enterprises spanning 180 countries. The system provides staff and customers with engaging, up-to-the-minute information, streamlining the ordering process and facilitating instantaneous communication between the kitchen and front-of-house. Furthermore, it automates the dissemination of updates regarding daily specials, menu changes, and tailored promotions to every relevant touchpoint, ensuring a cohesive dining experience. This capability not only improves operational efficiency but also enhances customer satisfaction, making it a vital tool for modern restaurants.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Atlas Direct Tips No 
Call2Kitchen No 
DeliverThat Yes 
Deputy Yes 
Doshii No 
Flipdish No 
Google Calendar Yes 
Klaviyo Yes 
MYOB AccountRight Yes 
Nowsta Yes 
OPERA Cloud Central No 
Oracle MICROS Labor Management No 
PouchNATION No 
Servme No 
SevenRooms No 
SocialCrowd No 
SynergySuite No 
TableCheck No 
TimeShareWare No 
Yellow Dog Inventory No 

Integrations

Atlas Direct Tips Yes 
Call2Kitchen Yes 
DeliverThat No 
Deputy No 
Doshii Yes 
Flipdish Yes 
Google Calendar No 
Klaviyo No 
MYOB AccountRight No 
Nowsta No 
OPERA Cloud Central Yes 
Oracle MICROS Labor Management Yes 
PouchNATION Yes 
Servme Yes 
SevenRooms Yes 
SocialCrowd Yes 
SynergySuite Yes 
TableCheck Yes 
TimeShareWare Yes 
Yellow Dog Inventory Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Flex Catering

Founded

2018

Country

Australia, United States of America

Website

www.flexcateringhq.com

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/industries/food-beverage/restaurant-pos-systems/simphony-pos/

Product Features

Catering

Banquet Management Yes 
Billing & Invoicing Yes 
Booking Management Yes 
Calendar Management Yes 
Contract Management Yes 
Costing Yes 
Customer Database Yes 
Event Management Yes 
Facility Management No 
Inventory Management Yes 
Kitchen / Menu Management Yes 
Order Management Yes 
Quote Management Yes 
Recipe Management Yes 
Waitstaff Management Yes 

Event Management

Attendee Management No 
Badge Management Yes 
Conferences / Conventions Yes 
Exhibit / Vendor Management No 
Gamification No 
Room Block Management Yes 
Social Media Promotion Yes 
Sponsorship Management No 
Surveys & Feedback Yes 
Ticketing No 
Volunteer Management No 
Weddings / Parties Yes 

Food Delivery

Delivery Tracking Yes 
Dispatch Management Yes 
For Restaurants Yes 
Gift Card Management Yes 
Menu Management Yes 
Online Ordering Yes 
Order Management Yes 
Routing No 
Sales Trend Analysis Yes 
Supports Loyalty Program No 

Food Service Distribution

Costing Yes 
Customer Management Yes 
Import / Export Management Yes 
Inventory Management Yes 
Lot Tracking No 
Order Management Yes 
Picking & Routing Yes 
Purchasing No 
Quotes / Estimates Yes 
Traceability No 
Vendor Management No 
Warehouse Management No 

Food Service Management

Costing Yes 
For Cafeterias No 
For Healthcare Facilities Yes 
Free / Reduced Meals No 
Inventory Management Yes 
Menu Planning Yes 
Nutritional Analysis No 
Online Payments / Funding Yes 
Point of Sale (POS) No 
Purchasing No 
Recipe Management Yes 
Schools Yes 
Tray Tracking No 

Online Ordering

Integrated Gift Cards Yes 
Menu / Product View Yes 
Mobile Ordering Yes 
Push Notifications No 
Reporting / Analytics Yes 
Rewards / Loyalty Program No 
Secure Payment Processing Yes 
Store Locator Yes 
White-Label Yes 

Restaurant Management

Billing & Invoicing Yes 
Built-in Accounting No 
Employee Management No 
Food Costing Yes 
Inventory Management Yes 
Kitchen Management Yes 
Menu Management Yes 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics Yes 
Reservations Management Yes 
Sales Tracking Yes 
Table Management No 
Wait List Management Yes 
Waitstaff Management No 

Product Features

Bar POS

Cash Drawer Management No 
Employee Management No 
Gift Card Management No 
Inventory Control No 
Loyalty Program No 
Separate Checks No 
Split Checks No 
Tips Management No 

Cloud Kitchen Management

Branded Mobile App No 
Branded Website No 
CRM No 
Call Center Panel No 
Feedback Management No 
Inventory Management No 
Kitchen Display System No 
Loyalty Management No 
Menu Integration No 
Multi-Brand No 
Online Ordering No 
Order Management / Tracking No 
Point-of-Sale (POS) No 
Reporting / Analytics No 
Time Tracking No 

Food Delivery

Delivery Tracking No 
Dispatch Management No 
For Restaurants No 
Gift Card Management No 
Menu Management No 
Online Ordering No 
Order Management No 
Routing No 
Sales Trend Analysis No 
Supports Loyalty Program No 

Food Service Management

Costing No 
For Cafeterias No 
For Healthcare Facilities No 
Free / Reduced Meals No 
Inventory Management No 
Menu Planning No 
Nutritional Analysis No 
Online Payments / Funding No 
Point of Sale (POS) No 
Purchasing No 
Recipe Management No 
Schools No 
Tray Tracking No 

Point of Sale

Barcode Scanning No 
Commission Management No 
Cryptocurrency Support No 
Customer Account Profiles No 
Discount Management No 
Electronic Signature No 
Gift Card Management No 
Loyalty Program No 
Multi-Location No 
Restaurant POS No 
Retail POS No 
Returns Management No 
eCommerce Integration No 

Recipe Costing

Analytics/Reporting Yes 
Demand Planning Yes 
Inventory Management Yes 
Menu Management Yes 
Nutrition/Allergen Management Yes 
Online Ordering Yes 
Point of Sale Yes 
Recipe Management Yes 

Restaurant Management

Billing & Invoicing No 
Built-in Accounting No 
Employee Management No 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics No 
Reservations Management No 
Sales Tracking No 
Table Management No 
Wait List Management No 
Waitstaff Management No 

Restaurant POS

Delivery Management No 
Gift Card Management No 
Inventory Management No 
Loyalty Program No 
Mobile Access No 
Online Ordering No 
Order Management No 
Reporting/Analytics No 
Separate Checks No 
Split Checks No 
Table Management No 
Tips Management No 

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