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Description
Flex is an all-in-one catering management platform designed for restaurants, caterers, foodservice operators, hospitality groups, and venues. It helps businesses manage their entire catering and off-premise operation, from online ordering and sales to event planning, production, payments, and delivery.
Purpose-built for both B2B and B2C catering workflows, Flex brings orders, events, customers, menus, production, and financial management together in one centralized system. By reducing manual administration and improving coordination across teams, Flex helps businesses save time, control costs, improve customer service, and grow catering sales.
Flex includes a fully customizable online ordering website that can be tailored to match your branding and menu structure. Customers can place orders and make secure payments online, while your team manages the complete workflow through one platform.
Key features include:
* Customizable online ordering
* Order and invoice management
* Proposals with e-signature capabilities
* Customer and company account management
* Menu and pricing management
* Gift cards
* Production and kitchen management
* Delivery management
* Food costing
* Financial and payment management
* Secure online payments
* Operational and financial reporting
* Third-party integrations
* Event management
* Venue and room bookings
Whether you manage corporate catering, drop-off orders, private events, venue bookings, or multi-location operations, Flex provides the tools needed to manage catering more efficiently from initial inquiry through fulfillment.
Book a demo today to see how Flex can simplify your catering operations.
Description
Food distributors of various scales turn to Pepper to enhance ecommerce solutions for their clientele, significantly boosting the effectiveness of their DSRs, marketing teams, and AR departments. By offering tailored configurations, you can assist your customers in making informed ordering choices, ensuring they receive exactly what they require at the right time. Enhance product visibility and increase order volumes by providing customers with access to your entire catalog along with exclusive items. The implementation of digital processes simplifies the creation and management of order guides, making them quicker, more precise, and highly efficient. Utilize our promotional resources to expedite the sale of perishable goods, elevate brand visibility, attract both new and returning customers, and ultimately increase product sales. Pepper's comprehensive customer management system equips your sales team with vital information, enabling them to finalize deals more swiftly and with greater assurance. Elevate the level of customer service you provide through Pepper's personalized support and streamlined communication, fostering higher levels of customer satisfaction and loyalty. As you embrace these innovative solutions, you’ll find that your operational efficiency and customer engagement will reach new heights.
API Access
Has API
No
API Access
Has API
Yes
Integrations
QuickBooks Online
Yes
Acumatica Cloud ERP
No
Book Appointment
No
DATEV
Yes
Deputy
Yes
Food Connex
No
Google Analytics
Yes
Google Maps
Yes
Infor CRM
No
Klaviyo
Yes
Integrations
QuickBooks Online
Yes
Acumatica Cloud ERP
Yes
Book Appointment
Yes
DATEV
No
Deputy
No
Food Connex
Yes
Google Analytics
No
Google Maps
No
Infor CRM
Yes
Klaviyo
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Flex Catering
Founded
2018
Country
Australia, United States of America
Website
www.flexcateringhq.com
Vendor Details
Company Name
Pepper
Country
United States
Website
www.usepepper.com
Product Features
Catering
Banquet Management
Yes
Billing & Invoicing
Yes
Booking Management
Yes
Calendar Management
Yes
Contract Management
Yes
Costing
Yes
Customer Database
Yes
Event Management
Yes
Facility Management
No
Inventory Management
Yes
Kitchen / Menu Management
Yes
Order Management
Yes
Quote Management
Yes
Recipe Management
Yes
Waitstaff Management
Yes
Event Management
Attendee Management
No
Badge Management
Yes
Conferences / Conventions
Yes
Exhibit / Vendor Management
No
Gamification
No
Room Block Management
Yes
Social Media Promotion
Yes
Sponsorship Management
No
Surveys & Feedback
Yes
Ticketing
No
Volunteer Management
No
Weddings / Parties
Yes
Food Delivery
Delivery Tracking
Yes
Dispatch Management
Yes
For Restaurants
Yes
Gift Card Management
Yes
Menu Management
Yes
Online Ordering
Yes
Order Management
Yes
Routing
No
Sales Trend Analysis
Yes
Supports Loyalty Program
No
Food Service Distribution
Costing
Yes
Customer Management
Yes
Import / Export Management
Yes
Inventory Management
Yes
Lot Tracking
No
Order Management
Yes
Picking & Routing
Yes
Purchasing
No
Quotes / Estimates
Yes
Traceability
No
Vendor Management
No
Warehouse Management
No
Food Service Management
Costing
Yes
For Cafeterias
No
For Healthcare Facilities
Yes
Free / Reduced Meals
No
Inventory Management
Yes
Menu Planning
Yes
Nutritional Analysis
No
Online Payments / Funding
Yes
Point of Sale (POS)
No
Purchasing
No
Recipe Management
Yes
Schools
Yes
Tray Tracking
No
Online Ordering
Integrated Gift Cards
Yes
Menu / Product View
Yes
Mobile Ordering
Yes
Push Notifications
No
Reporting / Analytics
Yes
Rewards / Loyalty Program
No
Secure Payment Processing
Yes
Store Locator
Yes
White-Label
Yes
Restaurant Management
Billing & Invoicing
Yes
Built-in Accounting
No
Employee Management
No
Food Costing
Yes
Inventory Management
Yes
Kitchen Management
Yes
Menu Management
Yes
Payroll Management
No
Point of Sale (POS)
No
Reporting/Analytics
Yes
Reservations Management
Yes
Sales Tracking
Yes
Table Management
No
Wait List Management
Yes
Waitstaff Management
No
Product Features
eCommerce
CRM
No
Catalog Management
No
Channel Management
No
Customer Accounts
No
Data Security
No
Email Marketing
No
Inventory Management
No
Kitting
No
Loyalty Program
No
Mobile Access
No
Multi-Store Management
No
Order Management
No
Product Configurator
No
Promotions Management
No
Returns Management
No
Reviews Management
No
SEO Management
No
Shopping Cart
No
Templates
No
Food Service Distribution
Costing
No
Customer Management
No
Import / Export Management
No
Inventory Management
No
Lot Tracking
No
Order Management
No
Picking & Routing
No
Purchasing
No
Quotes / Estimates
No
Traceability
No
Vendor Management
No
Warehouse Management
No