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Description

Flex is an all-in-one catering management platform designed for restaurants, caterers, foodservice operators, hospitality groups, and venues. It helps businesses manage their entire catering and off-premise operation, from online ordering and sales to event planning, production, payments, and delivery. Purpose-built for both B2B and B2C catering workflows, Flex brings orders, events, customers, menus, production, and financial management together in one centralized system. By reducing manual administration and improving coordination across teams, Flex helps businesses save time, control costs, improve customer service, and grow catering sales. Flex includes a fully customizable online ordering website that can be tailored to match your branding and menu structure. Customers can place orders and make secure payments online, while your team manages the complete workflow through one platform. Key features include: * Customizable online ordering * Order and invoice management * Proposals with e-signature capabilities * Customer and company account management * Menu and pricing management * Gift cards * Production and kitchen management * Delivery management * Food costing * Financial and payment management * Secure online payments * Operational and financial reporting * Third-party integrations * Event management * Venue and room bookings Whether you manage corporate catering, drop-off orders, private events, venue bookings, or multi-location operations, Flex provides the tools needed to manage catering more efficiently from initial inquiry through fulfillment. Book a demo today to see how Flex can simplify your catering operations.

Description

Food distributors of various scales turn to Pepper to enhance ecommerce solutions for their clientele, significantly boosting the effectiveness of their DSRs, marketing teams, and AR departments. By offering tailored configurations, you can assist your customers in making informed ordering choices, ensuring they receive exactly what they require at the right time. Enhance product visibility and increase order volumes by providing customers with access to your entire catalog along with exclusive items. The implementation of digital processes simplifies the creation and management of order guides, making them quicker, more precise, and highly efficient. Utilize our promotional resources to expedite the sale of perishable goods, elevate brand visibility, attract both new and returning customers, and ultimately increase product sales. Pepper's comprehensive customer management system equips your sales team with vital information, enabling them to finalize deals more swiftly and with greater assurance. Elevate the level of customer service you provide through Pepper's personalized support and streamlined communication, fostering higher levels of customer satisfaction and loyalty. As you embrace these innovative solutions, you’ll find that your operational efficiency and customer engagement will reach new heights.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

QuickBooks Online Yes 
Aloha Cloud by NCR Voyix No 
Book Appointment No 
Crunchtime No 
Food Connex No 
FreshByte No 
Google Analytics Yes 
Google Calendar Yes 
Ignition ERP No 
Infor CRM No 
MYOB Yes 
MYOB AccountRight Yes 
MarketMan No 
Nowsta Yes 
Produce Pro No 
Restaurant365 No 
SAP Cloud Platform No 
SR2Food No 
Seasoft ERP No 
Zapier Yes 

Integrations

QuickBooks Online Yes 
Aloha Cloud by NCR Voyix Yes 
Book Appointment Yes 
Crunchtime Yes 
Food Connex Yes 
FreshByte Yes 
Google Analytics No 
Google Calendar No 
Ignition ERP Yes 
Infor CRM Yes 
MYOB No 
MYOB AccountRight No 
MarketMan Yes 
Nowsta No 
Produce Pro Yes 
Restaurant365 Yes 
SAP Cloud Platform Yes 
SR2Food Yes 
Seasoft ERP Yes 
Zapier No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Flex Catering

Founded

2018

Country

Australia, United States of America

Website

www.flexcateringhq.com

Vendor Details

Company Name

Pepper

Country

United States

Website

www.usepepper.com

Product Features

Catering

Banquet Management Yes 
Billing & Invoicing Yes 
Booking Management Yes 
Calendar Management Yes 
Contract Management Yes 
Costing Yes 
Customer Database Yes 
Event Management Yes 
Facility Management No 
Inventory Management Yes 
Kitchen / Menu Management Yes 
Order Management Yes 
Quote Management Yes 
Recipe Management Yes 
Waitstaff Management Yes 

Event Management

Attendee Management No 
Badge Management Yes 
Conferences / Conventions Yes 
Exhibit / Vendor Management No 
Gamification No 
Room Block Management Yes 
Social Media Promotion Yes 
Sponsorship Management No 
Surveys & Feedback Yes 
Ticketing No 
Volunteer Management No 
Weddings / Parties Yes 

Food Delivery

Delivery Tracking Yes 
Dispatch Management Yes 
For Restaurants Yes 
Gift Card Management Yes 
Menu Management Yes 
Online Ordering Yes 
Order Management Yes 
Routing No 
Sales Trend Analysis Yes 
Supports Loyalty Program No 

Food Service Distribution

Costing Yes 
Customer Management Yes 
Import / Export Management Yes 
Inventory Management Yes 
Lot Tracking No 
Order Management Yes 
Picking & Routing Yes 
Purchasing No 
Quotes / Estimates Yes 
Traceability No 
Vendor Management No 
Warehouse Management No 

Food Service Management

Costing Yes 
For Cafeterias No 
For Healthcare Facilities Yes 
Free / Reduced Meals No 
Inventory Management Yes 
Menu Planning Yes 
Nutritional Analysis No 
Online Payments / Funding Yes 
Point of Sale (POS) No 
Purchasing No 
Recipe Management Yes 
Schools Yes 
Tray Tracking No 

Online Ordering

Integrated Gift Cards Yes 
Menu / Product View Yes 
Mobile Ordering Yes 
Push Notifications No 
Reporting / Analytics Yes 
Rewards / Loyalty Program No 
Secure Payment Processing Yes 
Store Locator Yes 
White-Label Yes 

Restaurant Management

Billing & Invoicing Yes 
Built-in Accounting No 
Employee Management No 
Food Costing Yes 
Inventory Management Yes 
Kitchen Management Yes 
Menu Management Yes 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics Yes 
Reservations Management Yes 
Sales Tracking Yes 
Table Management No 
Wait List Management Yes 
Waitstaff Management No 

Product Features

eCommerce

CRM No 
Catalog Management No 
Channel Management No 
Customer Accounts No 
Data Security No 
Email Marketing No 
Inventory Management No 
Kitting No 
Loyalty Program No 
Mobile Access No 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management No 
SEO Management No 
Shopping Cart No 
Templates No 

Food Service Distribution

Costing No 
Customer Management No 
Import / Export Management No 
Inventory Management No 
Lot Tracking No 
Order Management No 
Picking & Routing No 
Purchasing No 
Quotes / Estimates No 
Traceability No 
Vendor Management No 
Warehouse Management No 

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