Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Flectra has more than 10,000 users and is the fastest-growing Open Source ERP/CRM software. Flexible, feature-rich and cost-effective open-source ERP systems that are flexible and modular. They cover all essential aspects such as CRM, Purchase, CMS and Project Management. The next generation of business management software.
Description
Gridlex Zip CRM and helpdesk software serves as a vital resource for organizations aiming to enhance their customer management and support systems. This software merges customer relationship management with helpdesk features into one cohesive platform, simplifying how businesses handle customer interactions and service inquiries. With Gridlex, companies can effectively monitor customer engagements, organize their client information, and address support inquiries swiftly and proficiently. Additionally, the software offers comprehensive analytics on customer patterns and support dynamics, empowering businesses to make strategic choices and elevate their customer assistance efforts. To provide a clearer picture of the software's capabilities, we have developed instructional videos showcasing its diverse features and functionalities. Furthermore, adding contacts to your Gridlex Zip database can be accomplished quickly and efficiently, ensuring your customer information is always up to date. This not only saves time but also enhances the overall customer experience.
API Access
Has API
No
API Access
Has API
No
Integrations
Docusign
Yes
Google Calendar
Yes
Microsoft Teams
Yes
Zoom
Yes
Integrations
Docusign
No
Google Calendar
No
Microsoft Teams
No
Zoom
No
Pricing Details
$19/month/user
Standard Plan
- All Community + All Pro Apps
- 25 GB Data Storage
- Support via Email, Ticket
- Single Company
- On Demand On Boarding Service
Custom Plan ($29.00/user/month)
- All Community + All Pro Apps
- Priority Support via Email, Ticket
- Multiple Company
- External API Enabled
- On Demand On Boarding Service
Life Time Plan One Time ($999 .00/per user)
- All Community + All Pro Apps
- Support via Email, Ticket
- Multiple Company
- Custom Code
- External API Enabled
- On Demand On Boarding Service
- All Community + All Pro Apps
- 25 GB Data Storage
- Support via Email, Ticket
- Single Company
- On Demand On Boarding Service
Custom Plan ($29.00/user/month)
- All Community + All Pro Apps
- Priority Support via Email, Ticket
- Multiple Company
- External API Enabled
- On Demand On Boarding Service
Life Time Plan One Time ($999 .00/per user)
- All Community + All Pro Apps
- Support via Email, Ticket
- Multiple Company
- Custom Code
- External API Enabled
- On Demand On Boarding Service
Free Trial
Yes
Free Version
Yes
Pricing Details
$10 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Flectra HQ
Founded
2021
Country
651 N Broad St, Suite 206, Middletown, Delaware 19709
Website
flectrahq.com
Vendor Details
Company Name
Gridlex
Founded
2011
Country
United States
Website
gridlex.com/c/az/
Product Features
Accounting
Accounts Payable
Yes
Accounts Receivable
Yes
Bank Reconciliation
Yes
Billing & Invoicing
Yes
CPA Firms
Yes
Cash Management
Yes
Cryptocurrency Support
No
Expense Tracking
Yes
Fixed Asset Management
Yes
Fund Accounting
Yes
General Ledger
Yes
Government
Yes
Multi-Currency
Yes
Nonprofits
Yes
Payroll Management
Yes
Project Accounting
Yes
Purchase Orders
Yes
Tax Management
Yes
Business Management
Billing & Invoicing
Yes
CRM
Yes
Employee Management
Yes
Financial Management
Yes
Inventory Management
Yes
Marketing Management
Yes
Order Management
Yes
Point of Sale (POS)
Yes
Project Management
Yes
Purchasing
Yes
Scheduling
Yes
Time & Expense Tracking
Yes
Training Management
Yes
Vendor Management
Yes
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
ERP
Accounting Integration
Yes
Accounting Management
Yes
CRM
Yes
Dashboard
Yes
Distribution Management
Yes
Enterprise Asset Management
Yes
Financial Management
Yes
HR Management
Yes
Inventory Management
Yes
Order Management
Yes
Project Management
Yes
Purchase Order Management
Yes
Purchasing
Yes
Reporting/Analytics
Yes
Sales Management
Yes
Supply Chain Management
Yes
Warehouse Management
Yes
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
Yes
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
Yes
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
Yes
Live Chat
Yes
Multi-Channel Communication
Yes
Multiple Brands / Products
Yes
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
Java CMS
Approval Process Control
Yes
Document Management
Yes
Indexing
Yes
Permission Management
Yes
Rich Text Editor
Yes
Rule Based Publishing
Yes
SEO Management
Yes
Search
Yes
Template Creation
Yes
Version Control
Yes
Marketing Automation
A/B Testing
Yes
Analytics / ROI Tracking
Yes
Artificial Intelligence
Yes
Content / Blogging Platform
Yes
Customizable CTAs
Yes
Drip Campaigns
Yes
Dynamic Content
Yes
Landing Pages / Web Forms
Yes
Lead Scoring
Yes
Sales Intelligence
Yes
Search Marketing
Yes
Segmentation
Yes
Social Marketing
Yes
Website Visitor Tracking
Yes
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Customer Communications Management
Batch Communications
No
Chat / Messaging
No
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
No
Personalization
No
Print Management
No
Template Management
No
Video Content
No
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No