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features
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support

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Description

Flax is an innovative AI solution designed specifically for skilled nursing facilities, aimed at transforming cumbersome paperwork into a source of revenue by streamlining essential tasks from referral processing to appeals management. By automating labor-intensive paperwork, Flax enables nursing teams to focus on crucial areas such as admissions, intake, and billing, ultimately enhancing efficiency. In the admissions phase, Flax quickly analyzes referrals and evaluates them based on facility-specific criteria, allowing teams to swiftly identify suitable candidates while avoiding those who do not meet financial or clinical standards. The system efficiently extracts information from various portals, highlights key patient details, and enables admissions personnel to react to referrals within minutes. During the intake process, Flax automatically fills out the MDS form by utilizing patient referrals and existing clinical documentation, extracting critical PDPM-related data to allow nurses to dedicate more time to patient care rather than paperwork. As a result, skilled nursing facilities can enhance their operational effectiveness and improve patient outcomes significantly.

Description

Enhance the capabilities of your agency and sales force by providing immediate access to market intelligence and sales data. Focus on referral sources that align with their patient demographics and discharge trends, integrating them into your sales pipeline for better tracking. Pay attention to the clinical classifications of patients along with their discharge behaviors to effectively build your network. Assess your agency's performance by analyzing readmission statistics, diagnostic metrics, and payer distribution. Improve your sales strategy and increase conversion rates through tailored dashboards and reports for both individual representatives and teams. Cultivate referrals and foster stronger connections through comprehensive customer profiles, accessible from any mobile device, alongside guided talking points. Equip hospice sales teams with essential data and predictive clinical indicators to facilitate timely care for more hospice patients. Investigate, analyze, and benchmark the demographics and treatment histories of hospice patients to ensure they recognize the advantages of hospice care, thereby enhancing overall service delivery and patient outcomes. By leveraging these insights, your agency can strategically position itself to meet the growing demands of hospice care effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

MatrixCare Yes 
PointClickCare Yes 
SmartChart No 

Integrations

MatrixCare No 
PointClickCare No 
SmartChart Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Flax

Founded

2025

Country

United States

Website

www.flax.ai/

Vendor Details

Company Name

Trella Health

Founded

2015

Country

United States

Website

www.trellahealth.com/solutions/customer-relationship-management-crm/

Product Features

Product Features

Healthcare CRM

Audience Targeting Yes 
Campaign Management No 
Marketing Automation No 
Medical History Records No 
Patient Communications No 
Patient Management No 
Physician Management Yes 
Predictive Analytics Yes 

Home Care

Billing & Invoicing No 
Care Plan Management No 
Caregiver Management No 
Client Management Yes 
Field Communication Yes 
Insurance Management No 
Payroll Management No 
Scheduling Yes 
Visit Verification No 

Home Health Care

Billing & Invoicing No 
Charting No 
Electronic Signature No 
Employee Tracking Yes 
Medication Database No 
Patient Intake No 
Scheduling Yes 
Time / Task Reporting Yes 

Hospice

Assessment Management No 
Bereavement Management No 
Care Planning No 
Claims Management No 
EMR / EHR No 
Medication Tracking No 
Patient Intake No 
Physician Portal No 
Scheduling Yes 
Volunteer Management No 

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