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Average Ratings 6 Ratings

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support

Description

Easily link your cloud data sources in just a minute using our extensive library of over 300 pre-built integrations. Seamlessly merge information from various platforms without any coding required, and connect with your preferred communication or task management applications. Establish data-driven monitors through no-code solutions or SQL to automatically spot incidents as they arise. Set customizable incident response behaviors, such as automatic resolution based on data triggers, ensuring timely resolutions. Send alerts to the appropriate channels when necessary, complete with a customizable escalation process. Follow up on incidents directly within Flawless or choose to transfer tasks to your favorite project management tools. Utilize incident logs and analytics to pinpoint significant operational challenges within your organization. Enhance your incident resolution speed by adjusting playbooks for incidents that historically take longer to resolve. Furthermore, utilize benchmarking across departments, regions, or teams to discover areas ripe for improvement and foster a culture of continuous enhancement. Ultimately, leveraging these insights can substantially elevate your operational efficiency.

Description

Remain vigilant and proactive in managing all Development and Operations incidents. Promptly inform the appropriate personnel, minimize response time, and prevent alert fatigue. Opsgenie serves as a contemporary incident management solution, guaranteeing that significant incidents are not overlooked and that the right actions are executed swiftly by the designated team members. The platform collects alerts from your monitoring tools and custom applications, organizing each notification by relevance and urgency. On-call schedules are established to ensure that the appropriate individuals are alerted through various communication methods, including phone calls, emails, SMS, and mobile push notifications. If an alert goes unacknowledged, Opsgenie automatically escalates the situation, ensuring that the incident receives the necessary focus and intervention. Take advantage of an instant free trial to explore its capabilities. By utilizing Opsgenie, teams can enhance their incident response strategy and foster a more efficient operational environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Slack Yes 
Zendesk Yes 
BI Book No 
Contegix No 
Cronly No 
Generator Labs No 
HubSpot CRM Yes 
Hyperping No 
Kapacitor No 
NetWatch.ai No 
Netreo No 
OpenZeppelin No 
Peaka No 
Shoreline No 
Sifflet No 
StatusHub No 
Statuspal No 
TestArmy No 
Wallarm API Security Platform No 
eG Enterprise No 

Integrations

Slack Yes 
Zendesk Yes 
BI Book Yes 
Contegix Yes 
Cronly Yes 
Generator Labs Yes 
HubSpot CRM No 
Hyperping Yes 
Kapacitor Yes 
NetWatch.ai Yes 
Netreo Yes 
OpenZeppelin Yes 
Peaka Yes 
Shoreline Yes 
Sifflet Yes 
StatusHub Yes 
Statuspal Yes 
TestArmy Yes 
Wallarm API Security Platform Yes 
eG Enterprise Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$9 per user per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Flawless

Founded

2022

Country

United Kingdom

Website

www.flawless.so/

Vendor Details

Company Name

Atlassian

Founded

2002

Country

Australia

Website

www.opsgenie.com

Product Features

Customer Success

Account Alerts No 
Account Management No 
Communication Management No 
Customer Engagement No 
Customer Lifecycle Management No 
Health Score No 
Onboarding No 
Revenue Management No 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting No 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

Product Features

Application Performance Monitoring (APM)

Baseline Manager No 
Diagnostic Tools No 
Full Transaction Diagnostics No 
Performance Control No 
Resource Management No 
Root-Cause Diagnosis Yes 
Server Performance Yes 
Trace Individual Transactions No 

Business Continuity

Backup Log No 
Backup Scheduling No 
Compression No 
Continuous Backup No 
Encryption Yes 
Incremental Backup No 
Local Server Options No 
Multiple System Support No 
Remote Server Options No 
Secure Data Storage No 
Web Access / Restoration No 

DevOps

Approval Workflow No 
Dashboard Yes 
KPIs Yes 
Policy Management No 
Portfolio Management No 
Prioritization Yes 
Release Management No 
Timeline Management No 
Troubleshooting Reports No 

Incident Management

Audit Trail Yes 
Corrective Actions (CAPA) Yes 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs Yes 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

ITSM

Asset Tracking Yes 
Availability Management No 
Change Management No 
Configuration Management No 
Contract/License Management Yes 
Dashboard No 
Incident Management Yes 
Problem Management No 
Project Management Yes 
Release & Deployment Management Yes 
Self Service Portal No 

Log Management

Archiving No 
Audit Trails Yes 
Compliance Reporting No 
Consolidation No 
Data Visualization No 
Event Logs Yes 
Network Logs No 
Remediation Yes 
Syslogs No 
Thresholds No 
Web Logs No 

Network Monitoring

Bandwidth Monitoring No 
Baseline Manager No 
Diagnostic Tools No 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics Yes 
Resource Management No 
SLA Monitoring Yes 
Server Monitoring No 
Uptime Monitoring Yes 
Web Traffic Reporting No 

Website Monitoring

Availability Testing No 
Event Logs No 
Event-Based Notifications Yes 
FTP Monitoring Yes 
Mail Server Monitoring Yes 
Maintenance Scheduling No 
Performance Metrics No 
Real Time Monitoring Yes 
Transaction Monitoring Yes 
Uptime Reporting Yes 

Alternatives

Alternatives