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Description
FlatRateChat serves as an AI chatbot tailored for small business websites, utilizing the public information from a site to respond to visitor inquiries while providing links to the relevant source pages. In instances where it cannot supply an answer, it transparently indicates this limitation and instead presents the business's contact information, avoiding any guesswork. The integration process is straightforward, requiring just a single line of code to be added to platforms like WordPress, Wix, Squarespace, Shopify, Webflow, or even a basic HTML site; additionally, Wix users have the option to install it directly from the Wix App Market. This chatbot is particularly effective for addressing common questions related to operating hours, available services, pricing, policies, and directions. The service ensures that it reviews the site's content on a weekly basis and notifies the owner via email about any questions it couldn't address. Notably, customer content is not utilized for training AI models, ensuring privacy and data integrity. A free plan is offered for Wix users, with paid plans starting at $19 per month, while direct website plans are available at $59 per month. Overall, FlatRateChat enhances user experience by providing accurate and quick responses to customer inquiries, ultimately promoting better engagement.
Description
thatChat is a self-hosted platform designed for AI chatting and customer support specifically tailored for websites and online retail businesses. Companies can implement it on various platforms like PHP hosting, a VPS, Docker, or their own servers, and integrate a chat widget that responds to visitor inquiries by utilizing the content from their websites, documents, and knowledge bases. This platform boasts numerous features, such as answering frequently asked questions, capturing leads, handling appointment requests, addressing e-commerce product inquiries, maintaining conversation history, and facilitating a seamless transition from AI to human agents. Additionally, teams have the option to connect their preferred AI service provider’s API keys, including options like OpenAI, Anthropic Claude, Google Gemini, and Groq, while also supporting provider routing and fallback mechanisms. Modules for both WordPress and PrestaShop are offered, alongside a REST API and webhooks to enhance functionality. Importantly, all conversation and knowledge data is retained on the customer’s own infrastructure, and billing for AI usage is managed separately by the chosen provider. To further enhance user experience, a mobile application for operators is available, allowing them to manage and respond to ongoing conversations efficiently. This comprehensive suite makes thatChat a versatile option for businesses seeking robust customer interaction solutions.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
WordPress
Yes
Claude
No
Gemini
No
Groq
No
OpenAI
No
PrestaShop
No
Shopify
Yes
Squarespace
Yes
Webflow
Yes
Wix
Yes
Integrations
WordPress
Yes
Claude
Yes
Gemini
Yes
Groq
Yes
OpenAI
Yes
PrestaShop
Yes
Shopify
No
Squarespace
No
Webflow
No
Wix
No
Pricing Details
$19/month
The Wix app has a free Basic plan with 50 pages and 100 AI answers per month. Paid Wix plans start at $19/month for Starter (100 pages and 1,000 answers/month); Full is $59/month (500 pages and 5,000 answers/month). Annual billing is listed at $15/month for Starter and $49/month for Full. The direct website plan is $59/month for up to 500 pages and 5,000 answers/month. Wix paid plans continue answering above the included allowance at a reduced pace without overage charges.
Free Trial
Yes
Free Version
Yes
Pricing Details
$18/month
Starter is €16/month or €160/year; Business is €41/month or €410/year. Enterprise pricing is by request. AI-provider usage is billed separately by the selected provider. Optional assisted setup is a one-time fee.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
FlatRateChat
Founded
2026
Country
United States
Website
flatratechat.com
Vendor Details
Company Name
La Luce
Founded
2013
Country
Czech Republic
Website
www.thatchat.ai/en/