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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

FlatRateChat serves as an AI chatbot tailored for small business websites, utilizing the public information from a site to respond to visitor inquiries while providing links to the relevant source pages. In instances where it cannot supply an answer, it transparently indicates this limitation and instead presents the business's contact information, avoiding any guesswork. The integration process is straightforward, requiring just a single line of code to be added to platforms like WordPress, Wix, Squarespace, Shopify, Webflow, or even a basic HTML site; additionally, Wix users have the option to install it directly from the Wix App Market. This chatbot is particularly effective for addressing common questions related to operating hours, available services, pricing, policies, and directions. The service ensures that it reviews the site's content on a weekly basis and notifies the owner via email about any questions it couldn't address. Notably, customer content is not utilized for training AI models, ensuring privacy and data integrity. A free plan is offered for Wix users, with paid plans starting at $19 per month, while direct website plans are available at $59 per month. Overall, FlatRateChat enhances user experience by providing accurate and quick responses to customer inquiries, ultimately promoting better engagement.

Description

MOON Chat serves as an AI-driven chatbot and customer messaging solution tailored for e-commerce websites and online businesses. By utilizing a store's inventory, web pages, and policies, it effectively addresses customer inquiries while showcasing product cards complete with images, pricing, and links, ensuring that product availability is verified prior to recommendations. Additionally, it can access order and shipment details for authenticated users, gather contact information for future communications, and manage interactions through a website widget, WhatsApp, Facebook Messenger, and Instagram. When necessary, store personnel have the option to engage in social media discussions directly. MOON Chat seamlessly integrates with platforms such as Gomag, Shopify, WooCommerce, and PrestaShop, and is compatible with Google Merchant product feeds, making it easy to implement on WordPress and other sites as well. This service is available via a cloud subscription model with various monthly plans and a trial period, while the Shopify application also includes a complimentary option. Furthermore, the versatility of MOON Chat allows businesses to enhance their customer support capabilities and drive engagement more effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Shopify Yes 
WordPress Yes 
Facebook Messenger No 
Gomag No 
Google Merchant Center No 
Instagram No 
PrestaShop No 
Squarespace Yes 
Telegram No 
Webflow Yes 
WhatsApp No 
Wix Yes 
WooCommerce No 

Integrations

Shopify Yes 
WordPress Yes 
Facebook Messenger Yes 
Gomag Yes 
Google Merchant Center Yes 
Instagram Yes 
PrestaShop Yes 
Squarespace No 
Telegram Yes 
Webflow No 
WhatsApp Yes 
Wix No 
WooCommerce Yes 

Pricing Details

$19/month
The Wix app has a free Basic plan with 50 pages and 100 AI answers per month. Paid Wix plans start at $19/month for Starter (100 pages and 1,000 answers/month); Full is $59/month (500 pages and 5,000 answers/month). Annual billing is listed at $15/month for Starter and $49/month for Full. The direct website plan is $59/month for up to 500 pages and 5,000 answers/month. Wix paid plans continue answering above the included allowance at a reduced pace without overage charges.
Free Trial Yes 
Free Version Yes 

Pricing Details

€39/month
Monthly plans start at €39 and include higher tiers at €79 and €149. Longer commitments may receive discounts; usage limits and included channels vary by plan. Additional setup or channel charges may apply. The Shopify app separately offers a free plan and paid plans.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

FlatRateChat

Founded

2026

Country

United States

Website

flatratechat.com

Vendor Details

Company Name

THE MOON Agency

Founded

2019

Country

Romania

Website

moonchat.ro/en/

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Product Features

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