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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Fixray serves as a comprehensive maintenance tracking solution tailored for hotels, event spaces, and conference facilities. Both staff and guests have the ability to report issues by submitting photos, videos, or voice notes, and can conveniently utilize QR-code forms for this purpose. Meanwhile, managers can oversee reported problems in a shared queue, assign tasks, establish priorities, and monitor progress. Maintenance personnel, referred to as fixers, can provide updates on their tasks and mark them as completed by uploading photos, thereby creating a detailed record of the initial report, the assignment process, and the eventual resolution. In addition, the platform accommodates ongoing maintenance schedules, location-specific reporting, and analytics, as well as service-level monitoring for applicable plans. Teams can access Fixray via a browser through a progressive web app, and an Android application is also offered on Google Play. The service features a complimentary single-site plan along with various paid tiers that include enhanced reporting, scheduling, and multi-site functionalities. This tool is specifically crafted to streamline the efforts of hotel and venue operations teams as they manage maintenance tasks across different shifts and departments, ultimately promoting efficiency and responsiveness. By leveraging this platform, organizations can ensure that all maintenance needs are addressed promptly and effectively.

Description

Teams in food safety, facility management, retail, hospitality and manufacturing use firstaudit to replace paper forms and spreadsheets. The app runs natively on iOS, Android and Windows, so mixed device fleets are no problem. Checklists are set up in the web portal without coding. You can pick a template or upload an Excel, Word or PDF file, and the built-in AI converts it into a working checklist. Branching logic hides questions that do not apply, and one checklist can be offered in several languages. In the field, the app keeps working when there is no signal and syncs later. Each checkpoint can hold a photo, a measured value or a signature. Scanning the QR code on a machine or room assigns the result to that place. Problems found during the check are handed to a responsible person with a deadline, and a finished PDF report is generated at the end. Data is hosted in Germany under GDPR. One user can work with firstaudit for free, permanently, and our team helps with the setup.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

Free
Log is free forever for one site, with up to 2 Managers and 2 Fixers. Track costs £59 per site/month, or £47 per site/month billed annually. Operate costs £129 per site/month, or £99 per site/month billed annually. Prices exclude VAT.
Free Trial No 
Free Version Yes 

Pricing Details

$35
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Fixray

Founded

2026

Country

United Kingdom

Website

www.fixray.app

Vendor Details

Company Name

reinstil Gmbh & Co. KG

Founded

2009

Country

Germany

Website

www.firstaudit.de

Product Features

Maintenance Management

Asset Tracking No 
Billing & Invoicing No 
Calibration Management No 
Dispatch Management No 
Inventory Control No 
Inventory Management No 
Key & Lock Management No 
Mobile Access No 
Planning Calendar No 
Predictive Maintenance No 
Preventive Maintenance No 
Purchasing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

Product Features

Audit

Alerts / Notifications No 
Audit Planning Yes 
Compliance Management No 
Dashboard Yes 
Exceptions Management No 
Forms Management Yes 
Issue Management Yes 
Mobile Access No 
Multi-Year Planning No 
Risk Assessment No 
Workflow Management Yes 

Forms Automation

Approval Process Control No 
Archiving & Retention Yes 
Collaboration Yes 
Document Indexing Yes 
Drag & Drop Yes 
Full Text Search No 
Remote Document Access No 
Rules-Based Workflow Yes 
Text Editing Yes 
Version Control No 

Inspection

Appointment Management No 
Customer Database No 
Dispatch Management No 
Equipment Tracking No 
Photos In Reports Yes 
Print on Site No 
Report Templates Yes 
Speech Recognition No 
Subcontractor Management No 

Maintenance Management

Asset Tracking No 
Billing & Invoicing No 
Calibration Management No 
Dispatch Management No 
Inventory Control No 
Inventory Management No 
Key & Lock Management No 
Mobile Access No 
Planning Calendar No 
Predictive Maintenance No 
Preventive Maintenance No 
Purchasing No 
Scheduling Yes 
Service History Tracking No 
Technician Management No 
Work Order Management Yes 

Quality Management

Audit Management Yes 
Complaint Management No 
Compliance Management No 
Corrective and Preventive Actions (CAPA) No 
Defect Tracking No 
Document Control No 
Equipment Management No 
ISO Standards Management Yes 
Maintenance Management Yes 
Risk Management No 
Supplier Quality Control No 
Training Management No 

Work Instructions

Branding & Style Sheets No 
Content Management System No 
Drag and Drop No 
Dynamic Tags No 
Employee Feedback No 
Guide Approval Workflows No 
Media Editor No 
Multi-Brand Publishing No 
Rich Text Editor No 
SSO (SAML) No 
Translations No 
User Management No 
Version Control No 

Alternatives

No Alternatives

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