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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Fixray serves as a comprehensive maintenance tracking solution tailored for hotels, event spaces, and conference facilities. Both staff and guests have the ability to report issues by submitting photos, videos, or voice notes, and can conveniently utilize QR-code forms for this purpose. Meanwhile, managers can oversee reported problems in a shared queue, assign tasks, establish priorities, and monitor progress. Maintenance personnel, referred to as fixers, can provide updates on their tasks and mark them as completed by uploading photos, thereby creating a detailed record of the initial report, the assignment process, and the eventual resolution. In addition, the platform accommodates ongoing maintenance schedules, location-specific reporting, and analytics, as well as service-level monitoring for applicable plans. Teams can access Fixray via a browser through a progressive web app, and an Android application is also offered on Google Play. The service features a complimentary single-site plan along with various paid tiers that include enhanced reporting, scheduling, and multi-site functionalities. This tool is specifically crafted to streamline the efforts of hotel and venue operations teams as they manage maintenance tasks across different shifts and departments, ultimately promoting efficiency and responsiveness. By leveraging this platform, organizations can ensure that all maintenance needs are addressed promptly and effectively.

Description

Venus Hotel Management Software is a comprehensive cloud-based property management system designed for a variety of accommodations, including hotels, guest houses, serviced apartments, lodges, and short-term rentals. It efficiently oversees essential functions such as managing reservations, tracking room availability, maintaining guest profiles, facilitating check-in and check-out processes, handling billing and payments, coordinating housekeeping, and generating reports. The software also includes optional modules that cater to restaurant and bar point of sale needs, inventory management, accounting, tracking expenses, managing venue bookings, overseeing maintenance tasks, and supporting operations across multiple properties. A direct booking engine and channel manager are integrated to link online reservations with various supported booking platforms, contingent upon the proper setup and configuration of the channels. Additionally, the Venus Hotel Owner mobile app provides property owners and managers with real-time access to critical information such as revenue, reports, reservations, forecasts, and alerts. The pricing structure for monthly and annual subscriptions is determined by property specifics, and there may be additional fees for setup and optional modules. Ultimately, this software is tailored to assist hotel owners and managers in efficiently managing their daily operational needs while enhancing overall guest experiences.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Agoda No 
Airbnb No 
Booking.com No 
Expedia No 
Trip.com No 

Integrations

Agoda Yes 
Airbnb Yes 
Booking.com Yes 
Expedia Yes 
Trip.com Yes 

Pricing Details

Free
Log is free forever for one site, with up to 2 Managers and 2 Fixers. Track costs £59 per site/month, or £47 per site/month billed annually. Operate costs £129 per site/month, or £99 per site/month billed annually. Prices exclude VAT.
Free Trial No 
Free Version Yes 

Pricing Details

Subscriptions are available monthly or annually, with pricing based on the property's room count and sales outlets. A one-time setup fee of ₦50,000 applies. Optional modules are charged separately, with listed one-time fees ranging from ₦100,000 to ₦500,000. The Venus Hotel Owner app is available for a one-time fee of ₦300,000.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Fixray

Founded

2026

Country

United Kingdom

Website

www.fixray.app

Vendor Details

Company Name

Fortran House Technologies

Founded

2013

Country

Nigeria

Website

venushotelsoftware.com

Product Features

Maintenance Management

Asset Tracking No 
Billing & Invoicing No 
Calibration Management No 
Dispatch Management No 
Inventory Control No 
Inventory Management No 
Key & Lock Management No 
Mobile Access No 
Planning Calendar No 
Predictive Maintenance No 
Preventive Maintenance No 
Purchasing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management No 
Extended Stay No 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program No 
Maintenance Management No 
Marketing Automation No 
Marketing Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

Alternatives

No Alternatives

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