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Description
Fixi enables users to report various problems like malfunctioning street lights, overflowing trash bins, or uneven pavement tiles while assigning the appropriate personnel to address them. Creating a report through the Fixi platform is straightforward, and reporters receive real-time updates on the actions taken. Reports can be swiftly directed to the right handler, who can view the necessary tasks within Fixi and communicate directly with the reporter about progress. Since Fixi is entirely cloud-based, users can stay informed at all times, and the setup can be completed within a single day. Additionally, the dashboard offers a clear visual summary of all reported issues categorized by type, area, team, and assigned handler. Furthermore, issues can be escalated to external contractors, and suppliers can be integrated through smart links, enhancing collaboration and efficiency in addressing community concerns. Overall, Fixi streamlines the reporting process and fosters effective communication between all parties involved.
Description
Our platform serves as an essential resource for residents looking to manage utility bills, learn about waste collection schedules, tap into municipal services, or stay informed on local happenings. With Simplicity Analytics, you can gain valuable insights into how residents engage with your content, tracking metrics such as open rates, notification interactions, and subscriber statistics. You can efficiently gather, organize, and delegate improvement suggestions to the appropriate team members. These recommendations are sent directly to your private inbox, ensuring confidentiality. Additionally, you can gather feedback from the community using straightforward polls and surveys, allowing you to quickly gauge current concerns and topics that matter most to your residents. This comprehensive approach fosters better communication and engagement within the community.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Decos Global
Founded
1987
Country
Netherlands
Website
www.decos.com/en/product/fixi
Vendor Details
Company Name
Simplicity
Country
United States
Website
onesimplicity.com
Product Features
Municipal
Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management
Product Features
Municipal
Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management