Average Ratings 3 Ratings

Total
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features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Fixably is web-based repair management software that helps streamline the service workflow to save time and cost for every repair. The average repair shop technician spends far too much time on administrative tasks, time that can be used to do more repairs and improve your customer's service experience. We know this because we are service professionals and we built Fixably to automate all non-repair tasks. - We help technicians manage repairs more efficiently so they can spend more time on technical tasks. Every technician gets the advantage of what we have learned from over a million repairs logged on Fixably. - As a business owner, Fixably gives you performance and financial control. Benefit from automating 80% of process work and granular data management. - Fixably ensures a hassle-free end-to-end customer experience that is the result of integrated customer communication. Our updated Apple GSX API integration makes it the best platform for Apple Authorized Service Providers. The integration eliminates the need to switch between software while managing a repair. You can create repairs, order parts, find and read articles, or get clear instructions and assistance from the Fixably interface.

Description

ReedPort is an online management tool designed for independent repair shops specializing in small engines and outdoor power equipment. This software efficiently organizes customer information, machinery details, and repair tickets, ensuring that equipment history remains linked to serial numbers even when ownership transitions. Employees have the ability to input parts and labor data, log hour-meter readings, and attach captioned images, while also managing open tickets that await parts or generating invoices that can be printed or sent as PDFs via email. Additionally, ReedPort effectively monitors parts inventory, accommodates barcode scanning, allows for the receipt of stock through supplier documents, manages charge accounts with aging reports, and caters to tax-exempt customers. Shop owners benefit from the capability to import customer, machine, and parts data from spreadsheets or images of physical documents, with the added option to secure sensitive cost and profit information behind a PIN. Accessible through any web browser and offered at a per-shop price that includes all employees, ReedPort stands out as a comprehensive resource for shop management. Its user-friendly interface and robust features make it an essential tool for enhancing operational efficiency in the repair shop industry.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Stripe Yes 
Google Maps Yes 
Moneris Yes 
QuickBooks Online Yes 
Slack Yes 
Tyro EFTPOS Yes 

Integrations

Stripe Yes 
Google Maps No 
Moneris No 
QuickBooks Online No 
Slack No 
Tyro EFTPOS No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$40/shop/month
$40 per shop per month; employees are included. Each location is billed as a separate shop. A 14-day free trial is available with no card required.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Fixably

Founded

2015

Country

Finland

Website

fixably.com

Vendor Details

Company Name

North Trestle

Founded

2026

Country

United States

Website

reedport.com

Product Features

Order Management

Back Order Management Yes 
Catalog Management Yes 
Inventory Management Yes 
Order Entry Yes 
Order Fulfillment Yes 
Order Tracking Yes 
Recurring Orders Yes 
Returns Management No 
Shipping Management Yes 
Special Order Management Yes 

Point of Sale

Barcode Scanning Yes 
Commission Management No 
Cryptocurrency Support No 
Customer Account Profiles No 
Discount Management No 
Electronic Signature Yes 
Gift Card Management No 
Loyalty Program No 
Multi-Location Yes 
Restaurant POS No 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration No 

Repair Shop

Barcode Support Yes 
Billing & Invoicing Yes 
CRM Yes 
Intake Forms Yes 
Inventory Management Yes 
Parts Inventory Management Yes 
Point of Sale (POS) Yes 
Repair Tracking Yes 
Work Order Management Yes 

Work Order

Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control Yes 
Job Management Yes 
Preventive Maintenance Yes 
Quotes / Estimates Yes 
Recurring Appointments No 
Routing Yes 
Scheduling Yes 
Task Management Yes 

Product Features

Repair Shop

Barcode Support No 
Billing & Invoicing No 
CRM No 
Intake Forms No 
Inventory Management No 
Parts Inventory Management No 
Point of Sale (POS) No 
Repair Tracking No 
Work Order Management No 

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