Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Five Star Hotel Software Corporation specializes in the development, sale, installation, training, and support of its distinctive suite of fully integrated software solutions tailored for hotels and resorts. Since our inception in 1994, we have maintained an unwavering commitment to addressing our clients' needs and incorporating their feedback, resulting in hotel software that is user-friendly, highly reliable, and remarkably cost-efficient due to its minimal support requirements. Over the past five years, we have maintained an impressive average of less than 0.3 after-hours support calls per hotel annually, showcasing our dedication to reliability and user satisfaction. We also guarantee a swift 20-minute response time for all support inquiries, further emphasizing our commitment to excellent service. Five Star Hotel Software Corp provides two main software suites: Full Five Star and Five Star Lite. The Full Five Star program is ideal for establishments with over 44 rooms, as well as for those smaller properties with fewer than 44 rooms that offer exceptional services, such as resorts or specialty inns. Both software suites seamlessly integrate with a range of additional modules offered by Five Star, ensuring comprehensive solutions for all hotel management needs. This holistic approach not only enhances operational efficiency but also allows our clients to focus more on delivering exceptional guest experiences.
Description
The Patient Experience Platform serves as a targeted survey tool tailored to specific specialties, enabling practices to gather feedback directly from patients and offering trustworthy insights regarding their experiences. By presenting this information on an easy-to-use dashboard, it allows practices to gain a comprehensive understanding of their operations from the viewpoint of their patients. These valuable insights empower practices to enhance their performance, boost patient loyalty, and ultimately increase revenue. This five-star reputation management tool also promotes transparency regarding the quality of care provided by your team, assisting in converting website visitors into actual patients. Additionally, it includes free-text comments that enrich the feedback received, providing further context and nuance to patient opinions. With real-time, actionable metrics, practices can swiftly implement changes based on insights gained. The platform also offers benchmarking by location and physician, measuring the performance of physicians and office staff alike. Overall, it significantly enhances your value proposition, which can be a critical factor in negotiations with payers while simultaneously fostering a culture of continuous improvement. In doing so, it not only elevates patient satisfaction but also strengthens the overall quality of care delivered.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$1495
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Five Star Hotel Software
Founded
1994
Country
Canada
Website
www.fivestarhotelsystems.com
Vendor Details
Company Name
SE Healthcare
Country
United States
Website
www.sehealthcarequalityconsulting.com/solutions/the-patient-experience-platform/
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
Yes
Maintenance Management
No
Marketing Automation
Yes
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
Product Features
Patient Engagement
Appointment Scheduling
No
Care Planning
No
Collaboration
No
Messaging
No
Mobile Access
No
Patient Education
No
Patient Portal
No
Personal Health Record
No
Progress Tracking
No
Self Management
No