Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Five Star Hotel Software Corporation specializes in the development, sale, installation, training, and support of its distinctive suite of fully integrated software solutions tailored for hotels and resorts. Since our inception in 1994, we have maintained an unwavering commitment to addressing our clients' needs and incorporating their feedback, resulting in hotel software that is user-friendly, highly reliable, and remarkably cost-efficient due to its minimal support requirements. Over the past five years, we have maintained an impressive average of less than 0.3 after-hours support calls per hotel annually, showcasing our dedication to reliability and user satisfaction. We also guarantee a swift 20-minute response time for all support inquiries, further emphasizing our commitment to excellent service. Five Star Hotel Software Corp provides two main software suites: Full Five Star and Five Star Lite. The Full Five Star program is ideal for establishments with over 44 rooms, as well as for those smaller properties with fewer than 44 rooms that offer exceptional services, such as resorts or specialty inns. Both software suites seamlessly integrate with a range of additional modules offered by Five Star, ensuring comprehensive solutions for all hotel management needs. This holistic approach not only enhances operational efficiency but also allows our clients to focus more on delivering exceptional guest experiences.
Description
Reservations 9.0 is a comprehensive software solution tailored for hotels, inns, bed and breakfasts, and campgrounds, enabling effortless management of guest information, room or site availability, and accommodating an unlimited variety of rooms and rates. Users can personalize various reports, invoices, confirmation documents, and check-in forms to meet their specific needs. The integrated office calendar allows for efficient tracking of staff shifts, vacations, and other administrative tasks, enhancing operational efficiency. With five distinct security login permission levels available, users have the option to disable login passwords entirely, ensuring flexibility in access control. The software can be customized with your branding, including logos and color-coding systems for the availability calendar, which helps in visualizing occupancy. Additionally, it supports automatic addition of service charges or tips based on a specified percentage, making financial management simpler. Rates can be configured on a per-person or per-night basis and can be adjusted to account for two different tax rates, providing versatility in pricing. Furthermore, users can establish an unlimited number of rooms or sites, each equipped with either static or seasonal rates, while also being able to monitor guest information, such as family connections and marketing insights, alongside a complete history of their stays. This level of detail ensures that hospitality management is not only streamlined but also tailored to enhance the guest experience.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$1495
Free Trial
Yes
Free Version
No
Pricing Details
$300 one-time payment
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Five Star Hotel Software
Founded
1994
Country
Canada
Website
www.fivestarhotelsystems.com
Vendor Details
Company Name
Compu-Books
Founded
1990
Country
United States
Website
www.compu-books.com
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
Yes
Maintenance Management
No
Marketing Automation
Yes
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
No
GDS / OTA Integration
No
Group Management
Yes
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
No
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
Yes
Reviews Management
No
Single Property
No
Vacation Rental
Yes
Reservations
Activities Booking
No
Booking Notes
Yes
CRM
No
Customer Support
Yes
Group Reservations
Yes
Guest Management
Yes
Payment Processing
No
Promotions Management
No
Rate Management
Yes
Room Booking Management
Yes
Third Party Booking
No