Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
FiveCRM is the only customer relationship management system designed exclusively for telemarketing purposes. It offers a highly customizable solution for sales teams focused on outbound strategies and lead generation. By enhancing the outbound sales process, FiveCRM plays a crucial role in monitoring and improving the performance of any sales team. Regardless of the product or service being sold, this platform delivers valuable insights that can boost overall company performance. As a comprehensive CRM solution, FiveCRM simplifies the tasks of both outbound and inbound telemarketers by equipping them with essential tools to enhance their speed, effectiveness, and efficiency. Users can easily manage and track their calls, leads, contacts, and closed deals. Additionally, FiveCRM includes a native application builder, enabling users to create reports that keep their team informed and motivated to achieve their sales goals. With its robust features, FiveCRM stands out as an indispensable asset for telemarketing operations.
Description
VoIPSetu represents a high-end add-on suite for 3CX that enhances its functionality with features such as advanced visibility, analytics, AI capabilities, automation, and supervisory tools, allowing businesses, contact centers, BPOs, sales teams, and support teams to improve call management without the need to overhaul their existing 3CX system. This comprehensive suite includes tools like Advanced Wallboards, AI Call Analytics, CRM Integration, Call Recording Manager, Supervisor Console, and an AI Receptionist & IVR Builder, enabling teams to track live activity of agents and queues, utilize AI for call analysis including transcription and sentiment evaluation, efficiently search through recordings, automate call logging in CRMs, provide real-time coaching to agents, and create visual IVR workflows. The platform aims to transform 3CX call data into useful operational insights, empowering supervisors with enhanced control over daily communication processes and workflows. By leveraging these advanced tools, organizations can optimize their communication strategies and improve overall team performance.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
CloudCall
Yes
Gmail
Yes
Google Calendar
Yes
LinkedIn
Yes
Mailchimp Transactional Email (Mandrill)
Yes
Microsoft Outlook
Yes
QuickBooks Online
Yes
Salesforce
Yes
X (Twitter)
Yes
Xero
Yes
Integrations
CloudCall
No
Gmail
No
Google Calendar
No
LinkedIn
No
Mailchimp Transactional Email (Mandrill)
No
Microsoft Outlook
No
QuickBooks Online
No
Salesforce
No
X (Twitter)
No
Xero
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
$15
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
FiveCRM
Founded
1991
Country
United States
Website
www.fivecrm.com
Vendor Details
Company Name
VoIPSetu
Founded
2015
Country
United States
Website
www.voipsetu.com
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No
Telemarketing
Auto Dialer
No
CRM
No
Call Logging
No
Call Recording
No
Call Routing
No
Call Scripting
No
IVR / Voice Recognition
No
Inbound Call Center
No
Lead Distribution
No
Outbound Call Center
No
Product Features
Telemarketing
Auto Dialer
No
CRM
No
Call Logging
No
Call Recording
No
Call Routing
No
Call Scripting
No
IVR / Voice Recognition
No
Inbound Call Center
No
Lead Distribution
No
Outbound Call Center
No