Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ReflowAI is a cloud-based platform based in the UK that streamlines statutory compliance processes for educational institutions, general practitioner practices, and care providers. Users can document evidence in real-time through the app, email, or WhatsApp, capturing items such as photographs, signatures, and tamper-proof timestamps, while automatically categorizing records according to relevant regulations such as CQC, KCSIE/DfE, JCQ, RIDDOR, fire safety, and legionella control. The platform not only organizes compliance checks but also sends notifications for training renewals, DBS checks, and certificate expirations, while monitoring defects and incidents, presenting users with live RAG dashboards that reflect a Fit-for-Audit score. With a simple click, it can produce audit packs that are ready for inspectors, easily filtered by date or specific regulation. The solution includes specialized modules for various sectors: Schools (focusing on fire safety, health and safety, premises management, examinations, and maintaining the Single Central Record); GP practices (covering vaccine cold chain management, infection prevention control audits, controlled substances, along with policy and training oversight); and Care providers (addressing safeguarding, infection control, incident tracking, and offering multi-site dashboards aligned with CQC, CIW, and Care Inspectorate standards). Additionally, ReflowAI features over 90 digital logbooks, ensures role-based access, provides offline mobile apps, offers encrypted hosting within Europe, and holds Cyber Essentials certification alongside ICO registration, ensuring a secure and compliant experience for its users. This comprehensive approach not only simplifies compliance but significantly enhances operational efficiency for its clients.
Description
Klariqo is a customer support assistant powered by artificial intelligence, available around the clock to manage phone calls and website chats. In less than three minutes, you can link your current phone number or acquire a new one, as well as add a chat widget to your website, all without any coding or technical expertise, while also personalizing the AI’s voice, accent, tone, and branding to align with your business identity. Once it’s set up, Klariqo instantly engages with calls and chats, qualifies leads, schedules appointments, syncs with your calendar, and efficiently handles customer inquiries—all automatically. It has the capability to manage thousands of simultaneous conversations, ensuring that every call and visitor is attended to without delay. Klariqo also records transcripts for each interaction, monitors analytics and insights, and provides options for you to review and export data to assess effectiveness. Additionally, it allows for customizable conversation flows, can escalate issues to a human agent when necessary, and integrates seamlessly with popular customer relationship management systems and calendars, enhancing your overall customer support experience. This means that businesses can provide consistent and efficient service, while also leveraging valuable data to continually improve their operations.
API Access
Has API
No
API Access
Has API
No
Integrations
8x8 Contact Center
No
Avaya one-X Communicator
No
Five9
No
Genesys Cloud CX
No
Google Calendar
No
VICIdial
No
Zapier
Yes
Integrations
8x8 Contact Center
Yes
Avaya one-X Communicator
Yes
Five9
Yes
Genesys Cloud CX
Yes
Google Calendar
Yes
VICIdial
Yes
Zapier
No
Pricing Details
£100 per month per site
Free Trial
No
Free Version
No
Pricing Details
$49/mo/agent
We charge a flat fee per agent per month for 100% QA + generating tamper-evident vcons for every call
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ReflowAI
Founded
2025
Website
www.reflowai.co.uk
Vendor Details
Company Name
Klariqo
Founded
2025
Country
United States
Website
klariqo.com
Product Features
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No