Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
By harnessing unparalleled data and intelligence, we revolutionize guest engagement, establishing ourselves as the trailblazers in restaurant CRM, analytics, and marketing strategies.
With over two decades of exceptional service and a customer base of more than 50,000 satisfied clients, we have mastered the art of restaurant marketing. Our key to success lies in delivering engaging and tailored content that keeps your patrons coming back for more.
We can integrate any or all of your data sources — including Point of Sale systems, reservations, delivery platforms, and online ordering — to enhance your marketing efforts. If you have the data, we will connect to it seamlessly and guide you on leveraging this intelligence for more impactful marketing strategies.
Every guest's relationship with your brand is a dynamic journey. We assist you in creating comprehensive profiles that enhance and optimize each interaction, enabling you to derive insights that inform targeted promotions and foster customer loyalty. By understanding these evolving narratives, you can build a lasting connection with your clientele that ultimately drives business growth.
Description
Oversee every stage of your customers' journey—from your brand's mission and service delivery to their overall satisfaction—to achieve your business goals and aspire to even greater heights. Implement an intuitive and mobile-friendly review system that captures real-time customer satisfaction across all digital platforms. Link immediate customer feedback data to business results, allowing for informed modifications either by shift or on a larger scale. Gain comprehensive, live insights into your brand's performance across various venues to evaluate its influence on Net Promoter Score (NPS) and customer satisfaction, enabling targeted enhancements where it matters most for your experience management and financial success. Collaborate across teams, from Marketing to General Management, to delegate tasks, address complaints, share important visuals, and ensure every interaction is resolved effectively. Dive deep to discover the underlying reasons for customer satisfaction, revealing the motivation behind each score and paving the way for continuous improvement. By understanding these insights, businesses can proactively enhance their strategies and foster stronger customer relationships.
API Access
Has API
API Access
Has API
Integrations
BarTender
ConnectPointz
GMDH Streamline
LeafLink
Olo
QuickBooks Online
Rayven
Vita Mojo
WizCommerce
me&u
Integrations
BarTender
ConnectPointz
GMDH Streamline
LeafLink
Olo
QuickBooks Online
Rayven
Vita Mojo
WizCommerce
me&u
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Fishbowl
Founded
2001
Country
United States
Website
fishbowl.com
Vendor Details
Company Name
Yumpingo
Country
United States
Website
www.yumpingo.com
Product Features
Restaurant Management
Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management
Restaurant Marketing
Advertising Management
CRM
Customer Data Platform
Email Marketing
Feedback Management
Loyalty Management
Marketing Automation
Menu Management
Online Ordering
Personalization
Promotion Management
SMS Marketing
Social Media Management
Website Builder
Product Features
Experience Management
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label