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support

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Description

By harnessing unparalleled data and intelligence, we revolutionize guest engagement, establishing ourselves as the trailblazers in restaurant CRM, analytics, and marketing strategies. With over two decades of exceptional service and a customer base of more than 50,000 satisfied clients, we have mastered the art of restaurant marketing. Our key to success lies in delivering engaging and tailored content that keeps your patrons coming back for more. We can integrate any or all of your data sources — including Point of Sale systems, reservations, delivery platforms, and online ordering — to enhance your marketing efforts. If you have the data, we will connect to it seamlessly and guide you on leveraging this intelligence for more impactful marketing strategies. Every guest's relationship with your brand is a dynamic journey. We assist you in creating comprehensive profiles that enhance and optimize each interaction, enabling you to derive insights that inform targeted promotions and foster customer loyalty. By understanding these evolving narratives, you can build a lasting connection with your clientele that ultimately drives business growth.

Description

SynergySuite is a powerful, yet simple-to-use restaurant management system that helps multi-unit restaurants streamline operations and increase profitability. SynergySuite gives you all the tools and insights you need to manage the back of the house. SynergySuite's mobile first software helps global brands save up to 2-8% on food costs and labor. You can choose what you need right now and add additional features as you need them. SynergySuite allows you to manage inventory, purchasing and recipe costs, food safety, scheduling, cash management, business intelligence, and human resources.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

QuickBooks Online Yes 
ADP Workforce Now No 
Access Care Planning No 
Aloha Essentials by NCR Voyix No 
BarTender Yes 
BrightPay No 
CBS No 
Clover No 
ConnectPointz Yes 
Heartland Payment Processing No 
LeafLink Yes 
Lightspeed Restaurant No 
MYOB AccountRight No 
Netchex No 
PAR POS No 
Proliant No 
Rayven Yes 
Toast POS No 
Vectron No 

Integrations

QuickBooks Online Yes 
ADP Workforce Now Yes 
Access Care Planning Yes 
Aloha Essentials by NCR Voyix Yes 
BarTender No 
BrightPay Yes 
CBS Yes 
Clover Yes 
ConnectPointz No 
Heartland Payment Processing Yes 
LeafLink No 
Lightspeed Restaurant Yes 
MYOB AccountRight Yes 
Netchex Yes 
PAR POS Yes 
Proliant Yes 
Rayven No 
Toast POS Yes 
Vectron Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$75/month
Prices listed below are per month, per location. SynergySuite offers discounts based on number of locations and number of modules used.

Inventory - $75
Purchasing - $75
Operations - $20
Time and attendance - $75
Food safety - $50
Reporting - $75
Cash management - $75
HR & Staffing - $75
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Fishbowl

Founded

2001

Country

United States

Website

fishbowl.com

Vendor Details

Company Name

SynergySuite

Founded

2011

Country

United States

Website

www.synergysuite.com

Product Features

Restaurant Management

Billing & Invoicing No 
Built-in Accounting No 
Employee Management No 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics No 
Reservations Management No 
Sales Tracking No 
Table Management No 
Wait List Management No 
Waitstaff Management No 

Restaurant Marketing

Advertising Management No 
CRM No 
Customer Data Platform No 
Email Marketing No 
Feedback Management No 
Loyalty Management No 
Marketing Automation No 
Menu Management No 
Online Ordering No 
Personalization No 
Promotion Management No 
SMS Marketing No 
Social Media Management No 
Website Builder No 

Product Features

Food Service Management

Costing Yes 
For Cafeterias Yes 
For Healthcare Facilities Yes 
Free / Reduced Meals No 
Inventory Management Yes 
Menu Planning Yes 
Nutritional Analysis No 
Online Payments / Funding No 
Point of Sale (POS) No 
Purchasing Yes 
Recipe Management Yes 
Schools No 
Tray Tracking No 

Food Traceability

CRM No 
Order Management Yes 
Product Lifecycle Management No 
Production Management Yes 
Quality Control Yes 
Recall Management No 
Recipe Management Yes 
Traceability No 
Traceback & Traceforward No 

Inventory Management

Alerts/Notifications Yes 
Barcoding / RFID No 
Forecasting Yes 
Inventory Optimization Yes 
Kitting No 
Manufacturing Inventory Management Yes 
Mobile Access Yes 
Multi-Channel Management Yes 
Product Identification Yes 
Reorder Management Yes 
Reporting/Analytics Yes 
Retail Inventory Management Yes 
Supplier Management Yes 
Warehouse Management No 

Purchasing

Catalog Management Yes 
Compliance Management Yes 
Contract Management Yes 
Inventory Management Yes 
Invoice Processing Yes 
PunchOut Yes 
Purchase Order Management Yes 
Requisitions & Approvals Yes 
Sourcing Management No 
Spend Management Yes 
Supplier Management Yes 

Restaurant Management

Billing & Invoicing Yes 
Built-in Accounting Yes 
Employee Management Yes 
Food Costing Yes 
Inventory Management Yes 
Kitchen Management Yes 
Menu Management Yes 
Payroll Management Yes 
Point of Sale (POS) No 
Reporting/Analytics Yes 
Reservations Management No 
Sales Tracking Yes 
Table Management No 
Wait List Management No 
Waitstaff Management Yes 

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