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Description

By harnessing unparalleled data and intelligence, we revolutionize guest engagement, establishing ourselves as the trailblazers in restaurant CRM, analytics, and marketing strategies. With over two decades of exceptional service and a customer base of more than 50,000 satisfied clients, we have mastered the art of restaurant marketing. Our key to success lies in delivering engaging and tailored content that keeps your patrons coming back for more. We can integrate any or all of your data sources — including Point of Sale systems, reservations, delivery platforms, and online ordering — to enhance your marketing efforts. If you have the data, we will connect to it seamlessly and guide you on leveraging this intelligence for more impactful marketing strategies. Every guest's relationship with your brand is a dynamic journey. We assist you in creating comprehensive profiles that enhance and optimize each interaction, enabling you to derive insights that inform targeted promotions and foster customer loyalty. By understanding these evolving narratives, you can build a lasting connection with your clientele that ultimately drives business growth.

Description

Olo is the leading platform for on-demand commerce that powers the digital transformation of the restaurant industry. Olo's enterprise SaaS engine allows brands to maximize the convergence between digital and brick-and mortar operations by processing millions of orders every day. The Olo platform gives brands the ability to capture consumer demand and manage orders across all channels. Olo customers have access to over 100 technology partners and can create digital experiences with the most flexible and flexible restaurant commerce ecosystem. Olo is used by over 500 restaurants to increase digital sales, maximize profitability and maintain direct consumer relationships. Acquired Wisely, a leader in customer intelligence and engagement platforms for restaurants, in October 2021

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Cartwheel No 
GetSwift No 
Grubhub No 
L Squared Digital Signage No 
Marigold Engage+ No 
Marqii No 
MicroSale No 
Mobivity No 
Onfleet No 
POSitouch No 
Qu No 
QuickBooks Online Yes 
Rayven Yes 
Revel Systems No 
SevenRooms No 
TRAY No 
TipHaus No 
Toast POS No 
mParticle No 
me&u No 

Integrations

Cartwheel Yes 
GetSwift Yes 
Grubhub Yes 
L Squared Digital Signage Yes 
Marigold Engage+ Yes 
Marqii Yes 
MicroSale Yes 
Mobivity Yes 
Onfleet Yes 
POSitouch Yes 
Qu Yes 
QuickBooks Online No 
Rayven No 
Revel Systems Yes 
SevenRooms Yes 
TRAY Yes 
TipHaus Yes 
Toast POS Yes 
mParticle Yes 
me&u Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Visit the Contact Us page on our website to get in touch with our team for pricing details.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Fishbowl

Founded

2001

Country

United States

Website

fishbowl.com

Vendor Details

Company Name

Olo

Founded

2005

Country

United States

Website

www.olo.com

Product Features

Restaurant Management

Billing & Invoicing No 
Built-in Accounting No 
Employee Management No 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics No 
Reservations Management No 
Sales Tracking No 
Table Management No 
Wait List Management No 
Waitstaff Management No 

Restaurant Marketing

Advertising Management No 
CRM No 
Customer Data Platform No 
Email Marketing No 
Feedback Management No 
Loyalty Management No 
Marketing Automation No 
Menu Management No 
Online Ordering No 
Personalization No 
Promotion Management No 
SMS Marketing No 
Social Media Management No 
Website Builder No 

Product Features

Delivery Management

Customer Portal Yes 
Dispatch Management Yes 
Driver ETA Yes 
Driver Management Yes 
For Courier Services No 
For Freight No 
For Restaurants Yes 
Order Tracking Yes 
Routing Yes 
Scheduling Yes 
Signature Capture No 
Surveys & Feedback Yes 

Food Delivery

Delivery Tracking Yes 
Dispatch Management Yes 
For Restaurants Yes 
Gift Card Management Yes 
Menu Management Yes 
Online Ordering Yes 
Order Management Yes 
Routing Yes 
Sales Trend Analysis Yes 
Supports Loyalty Program Yes 

Online Ordering

Integrated Gift Cards No 
Menu / Product View Yes 
Mobile Ordering Yes 
Push Notifications No 
Reporting / Analytics Yes 
Rewards / Loyalty Program No 
Secure Payment Processing Yes 
Store Locator No 
White-Label Yes 

Restaurant Management

Billing & Invoicing No 
Built-in Accounting No 
Employee Management No 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management Yes 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics Yes 
Reservations Management Yes 
Sales Tracking Yes 
Table Management Yes 
Wait List Management Yes 
Waitstaff Management No 

Restaurant Marketing

Advertising Management No 
CRM Yes 
Customer Data Platform Yes 
Email Marketing Yes 
Feedback Management Yes 
Loyalty Management No 
Marketing Automation Yes 
Menu Management Yes 
Online Ordering Yes 
Personalization Yes 
Promotion Management Yes 
SMS Marketing Yes 
Social Media Management No 
Website Builder Yes 

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing Yes 
Facebook Reservations No 
Feedback Management Yes 
Guest Data Yes 
Guest Notifications Yes 
Mobile App Booking No 
Online / Website Reservations Yes 
Reminders Yes 
Reporting / Analytics Yes 
Seat / Table Optimization No 
Text/SMS Communications Yes 
Waitlist Management Yes 

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