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support

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Description

By harnessing unparalleled data and intelligence, we revolutionize guest engagement, establishing ourselves as the trailblazers in restaurant CRM, analytics, and marketing strategies. With over two decades of exceptional service and a customer base of more than 50,000 satisfied clients, we have mastered the art of restaurant marketing. Our key to success lies in delivering engaging and tailored content that keeps your patrons coming back for more. We can integrate any or all of your data sources — including Point of Sale systems, reservations, delivery platforms, and online ordering — to enhance your marketing efforts. If you have the data, we will connect to it seamlessly and guide you on leveraging this intelligence for more impactful marketing strategies. Every guest's relationship with your brand is a dynamic journey. We assist you in creating comprehensive profiles that enhance and optimize each interaction, enabling you to derive insights that inform targeted promotions and foster customer loyalty. By understanding these evolving narratives, you can build a lasting connection with your clientele that ultimately drives business growth.

Description

1. Configurable WMS that can be used on-premises or in the cloud. 2.) 2.) Open integration via a REST API 3. 3.) Tier 1 functionality, but price disruptive. 4. Multiple warehouses can be managed independently, but not globally. 5. Pick-pack-ship complete. It does not require a connection to a shipping system. 6. 6.) IOS for Android (legacy) 7. Modules and functionality include: Order Manager / inbound-outbound scheduler / Lot master / Load Management/ Cubing/Repack / QA Inspection/ Zoning/ Vender Comparison Tab/ Ship Mode/Custom Setting / Move Container/ Document Management/ Packing Station/ Cross Docking/ Work Order & Kitting Modul. 7. 7.)

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

AccuSpeechMobile No 
ApparelMagic No 
BarTender Yes 
ConnectPointz Yes 
GMDH Streamline Yes 
LeafLink Yes 
Microsoft 365 No 
Microsoft Azure No 
Microsoft Dynamics 365 No 
Microsoft Dynamics GP No 
NetSuite No 
QuickBooks Commerce No 
QuickBooks Online Yes 
Rayven Yes 
Sage 100 Contractor No 
Sage 50 No 
Salesforce No 
WizCommerce Yes 

Integrations

AccuSpeechMobile Yes 
ApparelMagic Yes 
BarTender No 
ConnectPointz No 
GMDH Streamline No 
LeafLink No 
Microsoft 365 Yes 
Microsoft Azure Yes 
Microsoft Dynamics 365 Yes 
Microsoft Dynamics GP Yes 
NetSuite Yes 
QuickBooks Commerce Yes 
QuickBooks Online No 
Rayven No 
Sage 100 Contractor Yes 
Sage 50 Yes 
Salesforce Yes 
WizCommerce No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App Yes 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Fishbowl

Founded

2001

Country

United States

Website

fishbowl.com

Vendor Details

Company Name

NorthStar Automation

Founded

2007

Country

United States

Website

www.northstar-automation.com

Product Features

Restaurant Management

Billing & Invoicing No 
Built-in Accounting No 
Employee Management No 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics No 
Reservations Management No 
Sales Tracking No 
Table Management No 
Wait List Management No 
Waitstaff Management No 

Restaurant Marketing

Advertising Management No 
CRM No 
Customer Data Platform No 
Email Marketing No 
Feedback Management No 
Loyalty Management No 
Marketing Automation No 
Menu Management No 
Online Ordering No 
Personalization No 
Promotion Management No 
SMS Marketing No 
Social Media Management No 
Website Builder No 

Product Features

3PL

Logistics

3PL No 
Barcoding / RFID No 
CRM No 
Container Tracking No 
Cross Docking No 
Fleet Management No 
Inventory Management No 
Order Management No 
Purchasing No 
Scheduling No 
Shipping Management No 
Transportation Management No 

Shipping

Air Shipping Yes 
Bills of Lading Yes 
Container Shipping Yes 
Freight Shipping Yes 
Ground Shipping Yes 
Import / Export Yes 
Ocean Shipping Yes 
Parcel Shipping Yes 
Quotes / Estimates Yes 
Shipment Tracking Yes 
Warehouse Management Yes 

Warehouse Management

3PL Management Yes 
Barcoding / RFID Yes 
Category Customization Yes 
Channel Management Yes 
Demand Planning Yes 
Inventory Management Yes 
Location Control Yes 
Order Management Yes 
Purchasing Yes 
Quality Control Yes 
Receiving / Putaway Management Yes 
Returns Management Yes 
Shipping Management Yes 

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