Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Businesses and consumers are reshaping their expectations regarding interactions with financial institutions, placing less emphasis on geographic presence and focusing instead on the institution's capability to engage with them effectively. Fiserv provides businesses with cutting-edge solutions designed to control costs, enhance and secure revenue, and manage the risks involved in payment processing while also fostering strong customer relationships. The current landscape has compelled financial institutions to reconsider the role of digital channels and real-time payment systems in meeting consumer demands for seamless experiences. With Fiserv’s offerings, whether customers are making payments in person, online, or via mobile devices, organizations can fully leverage the advantages of electronic payment processing. This adaptability not only meets the evolving needs of consumers but also positions businesses for sustained growth in a rapidly changing market.
Description
The Visual Queue Network (VQN) Product Suite is developed in Microsoft .NET and is seamlessly integrated to Microsoft desktop tools. VQN reports manifest as Excel files and VQN letters as Word Documents.
VQN features:
Browser based User Interface
Workflow automation
Segmentation with "Behavioral Modeling Scoring" to identify "At Risk" assets
Roles based screens
Customizable screens
Service Oriented Architecture (SOA)
Security - Web Application Penetration Tested (WAPT)
Centralized Collateral Management
Enterprise Reporting
VQN can be interfaced with any comprehensive banking system as the enterprise solution for loans, overdraft checking accounts, credit cards and any other past due debt. VQN has been programmed to work particularly well with the Fiserv Core Banking Management products as well as the Euronet World Wide ICCS Credit Card Core product.
The most important issue for Bank and Credit Union executives the last few years is tracking and ensuring servicing compliance. Collections\Recovery compliance is the most important new issue executives face. VQN automates the loan servicing work flow and automatically documents all the appropriate milestone events.
API Access
Has API
No
API Access
Has API
No
Integrations
Akoya
Yes
Alacriti
Yes
AuctionMethod
Yes
Banker's Dashboard
Yes
Beam AI
Yes
Canary Digital Tipping
Yes
ChargeSentry
Yes
ConformX
Yes
CoreConnect Foundation
Yes
Dadepay
Yes
Integrations
Akoya
No
Alacriti
No
AuctionMethod
No
Banker's Dashboard
No
Beam AI
No
Canary Digital Tipping
No
ChargeSentry
No
ConformX
No
CoreConnect Foundation
No
Dadepay
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
The pricing is based upon "concurrent" users not "named" users.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Fiserv
Founded
1984
Country
United States
Website
www.fiserv.com/en.html
Vendor Details
Company Name
UUNI-SOURCE 2000, Inc.
Founded
1992
Country
United States
Website
www.uni-collect.com
Product Features
Financial Services
Analytics
No
Branch Optimization
No
Channel Management
No
Compliance Management
No
Customer Engagement
No
Performance Management
No
Risk Management
No
Payment Gateways
ACH / eCheck support
No
Buyer Authentication
No
Credit / Debit Support
No
Customer Information Storage
No
Fraud Prevention
No
Invoicing
No
Multi-Currency
No
PCI Compliance
No
Point-of-Sale (POS)
No
Recurring Billing / Subscriptions
No
Reporting / Analytics
No
Payment Processing
ACH Check Transactions
No
Bitcoin Compatible
No
Debit Card Support
No
Gift Card Management
No
Mobile Payments
No
Online Payments
No
POS Transactions
No
Receipt Printing
No
Recurring Billing
No
Signature Capture
No
Product Features
Auto Dealer Accounting
Buy-Here-Pay-Here
No
Collections Management
No
Expense Management
No
Financing Management
No
Inventory Management
No
Lease-Here-Pay-Here
No
Parts Management
No
Payroll Management
No
Recurring Billing
No
Sales Management
No
Sales Tax Management
No
Service Department
No
Debt Collection
Agency Management
Yes
Auto Dialer
Yes
Automated Notices
Yes
Callback Scheduling
Yes
Client Management
Yes
Commission Management
Yes
Compliance Management
Yes
Contact Management
Yes
Credit Bureau Reporting
Yes
In-House Collections
Yes
Payment Plans
Yes
Transaction Management
Yes