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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Engagement AdvantageSM from Fiserv provides a comprehensive solution that allows your business to present the billing and payment options that your customers are looking for, enhance engagement to foster growth, and improve your competitive edge in customer experience. In today’s market, individuals anticipate tailored interactions and easy choices in every encounter. Cater to their varied preferences and efficiently compete on customer experience by leveraging innovative technologies and expertise, all while avoiding unnecessary costs and complications in your operations. There are multiple methods to distribute bills and numerous ways to connect with the recipients of those bills. Regardless of the delivery method, customers dedicate considerable time to reviewing their monthly bills; our findings indicate that, on average, individuals spend around two to four minutes per paper bill, and somewhat less on electronic versions. By utilizing highly personalized and branded bills, businesses can engage customers effectively, enable cross-selling opportunities, and ensure a seamless experience across various channels, ultimately leading to stronger customer relationships. This approach not only meets customer expectations but also supports sustainable business growth.

Description

Our adaptable product framework allows you to create captivating products and experiences that resonate with your customers' needs. You can develop any kind of insurance offering tailored for specific regions and choose your preferred distribution methods. Whether you want to establish traditional lines of business or innovate for the future, you can do so with ease and minimal effort. At Socotra, we consider our platform to be dynamic software that evolves over time. As the pioneering true-cloud solution for insurance, we provide continuous, automatic, and complimentary upgrades. This ensures that Socotra consistently expands, incorporating new features and enhancements. Consequently, you receive fully functional, current software without disruptions or additional costs. From day one, Socotra is designed to be a ready-to-use product, eliminating the need to invest your valuable resources into a custom solution for your project. This enables you to begin configuring your insurance products immediately and experience tangible benefits right from the start. Ultimately, our goal is to empower you to focus on your core business while we manage the complexities of software evolution.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ARGO Yes 
AXIOM Yes 
AdSystem Yes 
Allegro Lending Suite Yes 
Assure Security Yes 
Charge-off Loan Tracker Yes 
CharityEngine Yes 
Coherent No 
Coriunder BAAS Yes 
Diplomat Managed File Transfer Yes 
Kinective Bridge Yes 
Paylocity Yes 
SkyStem ART Yes 
ThingSpace IoT Platform Yes 
VGS Platform Yes 

Integrations

ARGO No 
AXIOM No 
AdSystem No 
Allegro Lending Suite No 
Assure Security No 
Charge-off Loan Tracker No 
CharityEngine No 
Coherent Yes 
Coriunder BAAS No 
Diplomat Managed File Transfer No 
Kinective Bridge No 
Paylocity No 
SkyStem ART No 
ThingSpace IoT Platform No 
VGS Platform No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Fiserv

Founded

1984

Country

United States

Website

www.fiserv.com/en/about-fiserv/resource-center/brochures/engagement-advantage-present-fact-sheet.html

Vendor Details

Company Name

Socotra

Founded

2014

Country

United Statess

Website

www.socotra.com

Product Features

Insurance Agency Management

Claims Management No 
Commission Management No 
Contact Management No 
Document Management No 
Insurance Rating No 
Life & Health Yes 
Policy Management No 
Property & Casualty Yes 
Quote Management No 

Product Features

Commercial Insurance

Billing & Invoicing No 
Broker / Agent Portal No 
Claims Management No 
Commission Management No 
Customer Portal No 
Document Management No 
Insurance Rating No 
Policy Management No 
Quote Management No 
Reinsurance Administration No 
Risk Assessment No 
Underwriting Management No 

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