Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Engagement AdvantageSM from Fiserv provides a comprehensive solution that allows your business to present the billing and payment options that your customers are looking for, enhance engagement to foster growth, and improve your competitive edge in customer experience. In today’s market, individuals anticipate tailored interactions and easy choices in every encounter. Cater to their varied preferences and efficiently compete on customer experience by leveraging innovative technologies and expertise, all while avoiding unnecessary costs and complications in your operations. There are multiple methods to distribute bills and numerous ways to connect with the recipients of those bills. Regardless of the delivery method, customers dedicate considerable time to reviewing their monthly bills; our findings indicate that, on average, individuals spend around two to four minutes per paper bill, and somewhat less on electronic versions. By utilizing highly personalized and branded bills, businesses can engage customers effectively, enable cross-selling opportunities, and ensure a seamless experience across various channels, ultimately leading to stronger customer relationships. This approach not only meets customer expectations but also supports sustainable business growth.
Description
OneShield Billing is an all-encompassing payment and receivables management solution designed specifically for Property & Casualty (P&C) insurers within personal, commercial, and specialty sectors. This system efficiently manages every phase of the billing process, encompassing invoicing, reconciliations, and reporting, which boosts operational efficiency, accelerates profitability, and improves customer interactions. It oversees the complete billing lifecycle, facilitating tasks such as invoice creation, monitoring payables and receivables, and rapidly addressing inquiries from customers and partners alike. The platform includes advantageous features like web portal access, integrated commission management, adaptable equity-based billing, payment and delinquency plans, as well as smooth integration with external document and payment systems, all of which greatly elevate service quality for agents and clients. OneShield Billing can be utilized independently or as a component of the OneShield Enterprise suite, offering easy configuration options for deployment either on-premises or in a cloud environment. This flexibility ensures that insurers can tailor the system to meet their specific operational needs.
API Access
Has API
No
API Access
Has API
No
Integrations
ARGO
Yes
AXIOM
Yes
AdSystem
Yes
Allegro Lending Suite
Yes
Assure Security
Yes
Charge-off Loan Tracker
Yes
CharityEngine
Yes
Coriunder BAAS
Yes
Diplomat Managed File Transfer
Yes
Kinective Bridge
Yes
Integrations
ARGO
No
AXIOM
No
AdSystem
No
Allegro Lending Suite
No
Assure Security
No
Charge-off Loan Tracker
No
CharityEngine
No
Coriunder BAAS
No
Diplomat Managed File Transfer
No
Kinective Bridge
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Fiserv
Founded
1984
Country
United States
Website
www.fiserv.com/en/about-fiserv/resource-center/brochures/engagement-advantage-present-fact-sheet.html
Vendor Details
Company Name
OneShield
Country
United States
Website
oneshield.com/knowledge_hub/oneshield-enterprise-billing-solution/
Product Features
Insurance Agency Management
Claims Management
No
Commission Management
No
Contact Management
No
Document Management
No
Insurance Rating
No
Life & Health
Yes
Policy Management
No
Property & Casualty
Yes
Quote Management
No
Product Features
P&C Insurance
Billing & Invoicing
No
Broker / Agent Portal
No
Claims Management
No
Commission Management
No
Customer Portal
No
Document Management
No
Insurance Rating
No
Marketing Automation
No
Policy Management
No
Quote Management
No
Reinsurance Administration
No
Underwriting Management
No