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Description
Engagement AdvantageSM from Fiserv provides a comprehensive solution that allows your business to present the billing and payment options that your customers are looking for, enhance engagement to foster growth, and improve your competitive edge in customer experience. In today’s market, individuals anticipate tailored interactions and easy choices in every encounter. Cater to their varied preferences and efficiently compete on customer experience by leveraging innovative technologies and expertise, all while avoiding unnecessary costs and complications in your operations. There are multiple methods to distribute bills and numerous ways to connect with the recipients of those bills. Regardless of the delivery method, customers dedicate considerable time to reviewing their monthly bills; our findings indicate that, on average, individuals spend around two to four minutes per paper bill, and somewhat less on electronic versions. By utilizing highly personalized and branded bills, businesses can engage customers effectively, enable cross-selling opportunities, and ensure a seamless experience across various channels, ultimately leading to stronger customer relationships. This approach not only meets customer expectations but also supports sustainable business growth.
Description
OneShield Billing is an all-encompassing payment and receivables management solution designed specifically for Property & Casualty (P&C) insurers within personal, commercial, and specialty sectors. This system efficiently manages every phase of the billing process, encompassing invoicing, reconciliations, and reporting, which boosts operational efficiency, accelerates profitability, and improves customer interactions. It oversees the complete billing lifecycle, facilitating tasks such as invoice creation, monitoring payables and receivables, and rapidly addressing inquiries from customers and partners alike. The platform includes advantageous features like web portal access, integrated commission management, adaptable equity-based billing, payment and delinquency plans, as well as smooth integration with external document and payment systems, all of which greatly elevate service quality for agents and clients. OneShield Billing can be utilized independently or as a component of the OneShield Enterprise suite, offering easy configuration options for deployment either on-premises or in a cloud environment. This flexibility ensures that insurers can tailor the system to meet their specific operational needs.
API Access
Has API
API Access
Has API
Integrations
ARGO
AXIOM
AdSystem
Allegro Lending Suite
Assure Security
Charge-off Loan Tracker
CharityEngine
Coriunder BAAS
Diplomat Managed File Transfer
Kinective Bridge
Integrations
ARGO
AXIOM
AdSystem
Allegro Lending Suite
Assure Security
Charge-off Loan Tracker
CharityEngine
Coriunder BAAS
Diplomat Managed File Transfer
Kinective Bridge
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Fiserv
Founded
1984
Country
United States
Website
www.fiserv.com/en/about-fiserv/resource-center/brochures/engagement-advantage-present-fact-sheet.html
Vendor Details
Company Name
OneShield
Country
United States
Website
oneshield.com/knowledge_hub/oneshield-enterprise-billing-solution/
Product Features
Insurance Agency
Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management
Product Features
P&C Insurance
Billing & Invoicing
Broker / Agent Portal
Claims Management
Commission Management
Customer Portal
Document Management
Insurance Rating
Marketing Automation
Policy Management
Quote Management
Reinsurance Administration
Underwriting Management