Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Engagement AdvantageSM from Fiserv provides a comprehensive solution that allows your business to present the billing and payment options that your customers are looking for, enhance engagement to foster growth, and improve your competitive edge in customer experience. In today’s market, individuals anticipate tailored interactions and easy choices in every encounter. Cater to their varied preferences and efficiently compete on customer experience by leveraging innovative technologies and expertise, all while avoiding unnecessary costs and complications in your operations. There are multiple methods to distribute bills and numerous ways to connect with the recipients of those bills. Regardless of the delivery method, customers dedicate considerable time to reviewing their monthly bills; our findings indicate that, on average, individuals spend around two to four minutes per paper bill, and somewhat less on electronic versions. By utilizing highly personalized and branded bills, businesses can engage customers effectively, enable cross-selling opportunities, and ensure a seamless experience across various channels, ultimately leading to stronger customer relationships. This approach not only meets customer expectations but also supports sustainable business growth.
Description
Genasys is a modern cloud-based, end-to-end insurance administration platform crafted to enhance agility, connectivity, and operational effectiveness. With an open architecture featuring over 450 API endpoints, it effortlessly integrates with external systems, creating a unified source of truth for policies, claims, and billing. This platform equips insurers, managing general agents, and brokers with the ability to configure without coding, automate workflows, and utilize powerful reporting capabilities. It facilitates swift product introductions and accommodates intricate operational structures, all while maintaining compliance, traceability, and a focus on customer experience. Furthermore, Genasys stands out by allowing users to tailor the system to their specific needs, ensuring that they can adapt to evolving industry demands.
API Access
Has API
No
API Access
Has API
Yes
Integrations
ARGO
Yes
AXIOM
Yes
AdSystem
Yes
Allegro Lending Suite
Yes
Assure Security
Yes
Charge-off Loan Tracker
Yes
CharityEngine
Yes
Diplomat Managed File Transfer
Yes
Experian Data Sources
No
Flowgear
No
Integrations
ARGO
No
AXIOM
No
AdSystem
No
Allegro Lending Suite
No
Assure Security
No
Charge-off Loan Tracker
No
CharityEngine
No
Diplomat Managed File Transfer
No
Experian Data Sources
Yes
Flowgear
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Pricing that scales with business volumes.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Fiserv
Founded
1984
Country
United States
Website
www.fiserv.com/en/about-fiserv/resource-center/brochures/engagement-advantage-present-fact-sheet.html
Vendor Details
Company Name
Genasys Technologies UK Ltd
Country
United Kingdom
Website
www.genasystech.com
Product Features
Insurance Agency Management
Claims Management
No
Commission Management
No
Contact Management
No
Document Management
No
Insurance Rating
No
Life & Health
Yes
Policy Management
No
Property & Casualty
Yes
Quote Management
No
Product Features
Insurance Agency Management
Claims Management
No
Commission Management
No
Contact Management
No
Document Management
No
Insurance Rating
No
Life & Health
No
Policy Management
No
Property & Casualty
No
Quote Management
No
Insurance Claims Management
CRM
No
Claims tracking
No
Customer portal
No
Document management
No
EDI data exchange integrations
No
Electronic claims
No
Fraud management
No
Reporting
No
Insurance Policy
Cancellation Tracking
Yes
Claims Tracking
Yes
Policy Generation
Yes
Policy Issuance
Yes
Policy Processing
Yes
Quotes / Estimates
Yes
Rating Engine
Yes
Reinstatement Tracking
Yes
Reinsurance Administration
Yes
Renewal Management
Yes
Underwriting Management
Yes