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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Engagement AdvantageSM from Fiserv provides a comprehensive solution that allows your business to present the billing and payment options that your customers are looking for, enhance engagement to foster growth, and improve your competitive edge in customer experience. In today’s market, individuals anticipate tailored interactions and easy choices in every encounter. Cater to their varied preferences and efficiently compete on customer experience by leveraging innovative technologies and expertise, all while avoiding unnecessary costs and complications in your operations. There are multiple methods to distribute bills and numerous ways to connect with the recipients of those bills. Regardless of the delivery method, customers dedicate considerable time to reviewing their monthly bills; our findings indicate that, on average, individuals spend around two to four minutes per paper bill, and somewhat less on electronic versions. By utilizing highly personalized and branded bills, businesses can engage customers effectively, enable cross-selling opportunities, and ensure a seamless experience across various channels, ultimately leading to stronger customer relationships. This approach not only meets customer expectations but also supports sustainable business growth.

Description

Genasys is a modern cloud-based, end-to-end insurance administration platform crafted to enhance agility, connectivity, and operational effectiveness. With an open architecture featuring over 450 API endpoints, it effortlessly integrates with external systems, creating a unified source of truth for policies, claims, and billing. This platform equips insurers, managing general agents, and brokers with the ability to configure without coding, automate workflows, and utilize powerful reporting capabilities. It facilitates swift product introductions and accommodates intricate operational structures, all while maintaining compliance, traceability, and a focus on customer experience. Furthermore, Genasys stands out by allowing users to tailor the system to their specific needs, ensuring that they can adapt to evolving industry demands.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

ARGO Yes 
AXIOM Yes 
AdSystem Yes 
Allegro Lending Suite Yes 
Assure Security Yes 
Charge-off Loan Tracker Yes 
CharityEngine Yes 
Diplomat Managed File Transfer Yes 
Experian Data Sources No 
Flowgear No 
HubSpot CRM No 
Kinective Bridge Yes 
Microsoft Power BI No 
Paylocity Yes 
Sage Payment Solutions No 
SkyStem ART Yes 
ThingSpace IoT Platform Yes 
VGS Platform Yes 
Xero No 
Xtract Data Automation Suite (XDAS) No 

Integrations

ARGO No 
AXIOM No 
AdSystem No 
Allegro Lending Suite No 
Assure Security No 
Charge-off Loan Tracker No 
CharityEngine No 
Diplomat Managed File Transfer No 
Experian Data Sources Yes 
Flowgear Yes 
HubSpot CRM Yes 
Kinective Bridge No 
Microsoft Power BI Yes 
Paylocity No 
Sage Payment Solutions Yes 
SkyStem ART No 
ThingSpace IoT Platform No 
VGS Platform No 
Xero Yes 
Xtract Data Automation Suite (XDAS) Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Pricing that scales with business volumes.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Fiserv

Founded

1984

Country

United States

Website

www.fiserv.com/en/about-fiserv/resource-center/brochures/engagement-advantage-present-fact-sheet.html

Vendor Details

Company Name

Genasys Technologies UK Ltd

Country

United Kingdom

Website

www.genasystech.com

Product Features

Insurance Agency Management

Claims Management No 
Commission Management No 
Contact Management No 
Document Management No 
Insurance Rating No 
Life & Health Yes 
Policy Management No 
Property & Casualty Yes 
Quote Management No 

Product Features

Insurance Agency Management

Claims Management No 
Commission Management No 
Contact Management No 
Document Management No 
Insurance Rating No 
Life & Health No 
Policy Management No 
Property & Casualty No 
Quote Management No 

Insurance Claims Management

CRM No 
Claims tracking No 
Customer portal No 
Document management No 
EDI data exchange integrations No 
Electronic claims No 
Fraud management No 
Reporting No 

Insurance Policy

Cancellation Tracking Yes 
Claims Tracking Yes 
Policy Generation Yes 
Policy Issuance Yes 
Policy Processing Yes 
Quotes / Estimates Yes 
Rating Engine Yes 
Reinstatement Tracking Yes 
Reinsurance Administration Yes 
Renewal Management Yes 
Underwriting Management Yes 

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