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support

Description

Every minute of every day, across numerous communities in North America, FirstWatch empowers public safety and healthcare professionals by transforming raw data into actionable insights instantly. We enable you to leverage the information you are already gathering to enhance situational awareness, boost operational efficiency, and achieve superior outcomes. By tracking key performance indicators and compliance with patient care standards, you can elevate both operational and clinical effectiveness. Additionally, you will receive early warnings for potential threats such as chemical, biological, or radioactive incidents, as well as emerging epidemics or pandemics. Furthermore, our system facilitates the swift identification of unusual activities, crime patterns, arson trends, and other noteworthy events, particularly around high-risk facilities. With FirstWatch, you have a reliable solution tailored to your unique requirements, allowing you to quickly assess the status of any dataset and respond in real time. This capability ensures that you are always prepared to act when it matters most.

Description

Traumasoft is an all in one system that can manage every aspect of your EMS operations. A system of interconnected solutions manages staff, integrates processes and manages assets. It also grows revenue. You can manage all your employees from one place, regardless of their job title. Traumasoft's online booking tools and CAD simplify the process from trip intake to destination, and everything in between. All vehicles and equipment can be tracked, maintenance requests can be made, and dollars spent can all be tracked in one system. Traumasoft's Billing Solution manages incoming revenue, and provides tools to generate revenue via online and mobile apps trip scheduling.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Citizen RIMS Yes 
DOCTRIX No 
Ryde Central No 

Integrations

Citizen RIMS No 
DOCTRIX Yes 
Ryde Central Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

FirstWatch

Founded

2002

Country

United States

Website

firstwatch.net

Vendor Details

Company Name

Traumasoft

Founded

2006

Country

United States

Website

www.traumasoft.com

Product Features

EMS

Availability Indicator No 
Billable Items Tracking No 
Daily Unit Loading Analysis No 
Dispatch Monitoring No 
EMS Service Roles Time Clock No 
Electronic Signature No 
Equipment Tracking No 
Fleet Management No 
NEMSIS Compliance No 
Patient Database No 
Point-of-Service Data No 
Refusal Statements No 
Shift Management No 
Supply Management No 

Law Enforcement

Case Management No 
Certification Management No 
Court Management No 
Court Management Integration No 
Crime Scene Management No 
Criminal Database No 
Dispatching No 
Evidence Management No 
Field Reporting No 
Incident Mapping No 
Internal Affairs Administration No 
Investigation Management No 
Scheduling No 

Product Features

EMS

Availability Indicator Yes 
Billable Items Tracking No 
Daily Unit Loading Analysis No 
Dispatch Monitoring Yes 
EMS Service Roles Time Clock No 
Electronic Signature No 
Equipment Tracking Yes 
Fleet Management Yes 
NEMSIS Compliance Yes 
Patient Database No 
Point-of-Service Data No 
Refusal Statements No 
Shift Management Yes 
Supply Management No 

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