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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

FirstResponse911 bridges data gaps between public safety agencies. For agencies that share borders or regularly work together, it is necessary to share information on calls for service to provide the timeliest and best response. In these situations, sharing the initial call information quickly and then providing any updates as they occur is the best way to get the response started and then augment with any additional resources as needed. With all agencies getting the same information, there is less confusion and better control of the incident response across jurisdictions. FirstResponse911 provides public safety agencies with the ability to automatically route call data to a subscribing agency based on established policies and procedures. The system enforces acknowledgment of receipt and confirms the intention to respond. When several agencies service an area, FirstResponse911 incorporates customer-defined rules to assign the call to the appropriate agency.

Description

The SOMA Global Platform stands at the forefront of the industry, offering a cloud-native solution specifically designed for the public safety sector. Featuring an extensive enterprise ecosystem, it encompasses four distinct cloud-based suites: critical response, incident management, courts and corrections, and administrative, all tailored to serve our public safety partners effectively. These integrated suites are crafted to accommodate the specific requirements, workflows, and designs of your agency, facilitating coordinated responses and seamless data-sharing among personnel, agencies, and multiple disciplines. The platform ensures that public safety professionals can access crucial information and workflows swiftly, enabling them to operate more efficiently and securely. By integrating four comprehensive suites—critical response, incident management, courts and corrections, and administrative—the SOMA Global Platform aims to streamline, automate, and future-proof your communication, operational, and interoperability challenges. Additionally, it provides a robust suite of applications and tools designed for first responders, empowering them to deploy resources in the most effective manner possible, ultimately enhancing community safety. This holistic approach positions the SOMA Global Platform as an indispensable asset in modern public safety operations.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

RapidSOS Yes 
SOMA Records No 

Integrations

RapidSOS No 
SOMA Records Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

DataTech911

Founded

2013

Country

United States

Website

www.firstresponse911.com

Vendor Details

Company Name

SOMA Global

Founded

2017

Country

United States

Website

www.somaglobal.com/public-safety-platform/

Product Features

EMS

Availability Indicator No 
Billable Items Tracking No 
Daily Unit Loading Analysis No 
Dispatch Monitoring Yes 
EMS Service Roles Time Clock No 
Electronic Signature No 
Equipment Tracking No 
Fleet Management No 
NEMSIS Compliance No 
Patient Database No 
Point-of-Service Data No 
Refusal Statements No 
Shift Management No 
Supply Management No 

Product Features

Law Enforcement

Case Management No 
Certification Management No 
Court Management No 
Court Management Integration No 
Crime Scene Management No 
Criminal Database No 
Dispatching No 
Evidence Management No 
Field Reporting No 
Incident Mapping No 
Internal Affairs Administration No 
Investigation Management No 
Scheduling No 

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