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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

FirstGen represents NTT DATA's innovative solution to the obstacles encountered by property and casualty insurers. This advanced, web-based policy administration platform encompasses the entire spectrum of insurance operations, from the initial sale to the final accounting processes. Designed to meet the diverse needs of the insurance sector, FirstGen accommodates all types of P&C insurance. It leverages an extensive array of parameters, tables, and rule engines to facilitate product configuration, including setting rating and authorization levels. By externalizing business rules, modifications can be implemented swiftly without necessitating any programming alterations. Known for its adaptability and scalability, FirstGen can be rapidly deployed to meet organizational needs. Moreover, it is equipped to handle transactions in multiple currencies and offers multilingual support. Provided by NDFS, FirstGen Cloud ensures comprehensive management of essential insurance procedures, featuring OPEN APIs and integrated services that enhance user experiences across various digital platforms. Furthermore, the system's user-friendly interface makes it accessible for both insurers and policyholders alike.

Description

Violet is the innovative A.I. assistant designed to enhance the customer experience for insurance providers through engaging and conversational interactions. From initiating claims to providing quotes and making adjustments to policies, Violet supports customers throughout their entire insurance journey. Our cutting-edge technology offers top-tier conversational A.I. capabilities tailored specifically for the insurance sector. By integrating our unique technology with thoughtful design, industry knowledge, and data insights, we create an exceptional conversational A.I. solution that meets your needs. We will assist you from the initial concept all the way through to the implementation of Violet. Enhance your online lead generation, streamline customer support, and improve the digital experience with the help of Violet. With a fast and straightforward setup process, you can eliminate outdated forms and allow Violet to effectively capture, qualify, and convert more leads on your website through an interactive and engaging dialogue, ultimately increasing your conversion of site visitors into potential customers. This transformation can lead to a significant boost in your overall business efficiency and customer satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Duck Creek Suite No 
Majesco No 
Quickwork No 
SAP Cloud Platform No 
Salesforce No 

Integrations

Duck Creek Suite Yes 
Majesco Yes 
Quickwork Yes 
SAP Cloud Platform Yes 
Salesforce Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

NTT DATA FA Insurance Systems

Founded

1988

Country

Singapore

Website

www.nttdata-ndfs.com/images/resource/FirstGen%20Cloud%20General%20(P&C)%20Insurance%20Software%20Solution.pdf

Vendor Details

Company Name

Insurmi

Founded

2016

Country

United States

Website

insurmi.com

Product Features

Insurance Agency Management

Claims Management Yes 
Commission Management No 
Contact Management No 
Document Management No 
Insurance Rating Yes 
Life & Health Yes 
Policy Management Yes 
Property & Casualty Yes 
Quote Management No 

Insurance Policy

Cancellation Tracking No 
Claims Tracking Yes 
Policy Generation No 
Policy Issuance Yes 
Policy Processing Yes 
Quotes / Estimates No 
Rating Engine Yes 
Reinstatement Tracking No 
Reinsurance Administration Yes 
Renewal Management No 
Underwriting Management No 

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Insurance Agency Management

Claims Management No 
Commission Management No 
Contact Management No 
Document Management No 
Insurance Rating No 
Life & Health No 
Policy Management No 
Property & Casualty No 
Quote Management No 

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