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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

FirstDigital Telecom stands out as a prominent telecommunications provider, garnering both national and local acclaim in the communications sector for its expertise in design, construction, implementation, and operational services. The company offers an extensive range of business solutions that encompass local voice, long-distance communication, internet services, VoIP, cloud PBX, hosting, co-location, managed services, and fiber-to-the-premise/tower options. By utilizing a robust, secure, and flexible data and cloud services network that is also fault-tolerant, FirstDigital delivers significant economic advantages to its clients while ensuring a top-notch service experience and enhancing overall business productivity. Since its inception in 2000, FirstDigital has been dedicated to building, operating, and maintaining fiber networks, employing skilled engineering teams that implement best-in-class equipment and adhere to high design standards to secure long-term adaptability, optimal uptime, and assured quality in service delivery. The commitment to excellence not only solidifies FirstDigital's reputation but also positions it as a reliable partner for businesses looking to thrive in a competitive digital landscape.

Description

Unified Office, Inc. stands out as a premier supplier of SDN-based Hybrid Cloud solutions, seamlessly integrating on-premise, private cloud, and public cloud technologies to offer managed Voice-over-IP and Unified Communications services tailored for Small and Medium-sized Businesses (SMBs). Our Total Connect Now℠ service architecture is meticulously engineered from the ground up to ensure exceptional quality of experience and high availability, utilizing cutting-edge extensible business VoIP communications technology alongside cloud-based infrastructure to boost productivity for SMB workforces. This innovative design stems from our team's extensive experience accumulated over decades in both the telecommunications service provider sector and the large enterprise data networking field. As a distinguished business VoIP provider, we have not only crafted protocols and developed scalable products but have also integrated, deployed, and supported carrier-grade equipment across many of the largest converged networks globally. Central to our mission are the principles of quality, reliability, innovation, and customer support, which guide our operations and commitment to excellence. We continuously strive to adapt to the evolving needs of our clients, ensuring they stay ahead in a competitive landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

FirstDigital

Founded

2000

Country

United States

Website

firstdigital.com

Vendor Details

Company Name

United Office

Country

United States

Website

unitedoffice.com

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

Product Features

Business VoIP

Call Parking No 
Call Recording Yes 
Contact Management No 
Encryption No 
IVR / Voice Recognition Yes 
Ring Groups No 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement No 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition Yes 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer Yes 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration Yes 

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