Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
FirstDigital Telecom stands out as a prominent telecommunications provider, garnering both national and local acclaim in the communications sector for its expertise in design, construction, implementation, and operational services. The company offers an extensive range of business solutions that encompass local voice, long-distance communication, internet services, VoIP, cloud PBX, hosting, co-location, managed services, and fiber-to-the-premise/tower options. By utilizing a robust, secure, and flexible data and cloud services network that is also fault-tolerant, FirstDigital delivers significant economic advantages to its clients while ensuring a top-notch service experience and enhancing overall business productivity. Since its inception in 2000, FirstDigital has been dedicated to building, operating, and maintaining fiber networks, employing skilled engineering teams that implement best-in-class equipment and adhere to high design standards to secure long-term adaptability, optimal uptime, and assured quality in service delivery. The commitment to excellence not only solidifies FirstDigital's reputation but also positions it as a reliable partner for businesses looking to thrive in a competitive digital landscape.
Description
GEOGRAPH presents CrescentLink, a comprehensive software solution tailored for fiber mapping and management that enables organizations to efficiently manage complex geographical network data. Integrated with ESRI ArcGIS, this platform allows teams to conveniently access, oversee, and visualize data related to communication networks, including fiber, copper, and coaxial cables. By centralizing all network information, the software enhances operational efficiency, supports informed decision-making, and improves customer service. It serves as a valuable tool for the design, construction, and upkeep of these networks, equipping users with resources to streamline workflows, manage inventory efficiently, and trace fiber routes. Additionally, GEOGRAPH provides educational resources through GEOGRAPH Academy, where users can engage with video tutorials and self-paced lessons to master CrescentLink at their convenience. This ensures that all departments within an organization can work with the same precise, accurate, and current data, leading to greater collaboration and effectiveness across teams. The platform ultimately fosters a more connected and informed work environment.
API Access
Has API
No
API Access
Has API
No
Integrations
ArcGIS
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
FirstDigital
Founded
2000
Country
United States
Website
firstdigital.com
Vendor Details
Company Name
GEOGRAPH
Founded
2018
Country
United States
Website
geograph.tech/
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No