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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

FirstDigital Telecom stands out as a prominent telecommunications provider, garnering both national and local acclaim in the communications sector for its expertise in design, construction, implementation, and operational services. The company offers an extensive range of business solutions that encompass local voice, long-distance communication, internet services, VoIP, cloud PBX, hosting, co-location, managed services, and fiber-to-the-premise/tower options. By utilizing a robust, secure, and flexible data and cloud services network that is also fault-tolerant, FirstDigital delivers significant economic advantages to its clients while ensuring a top-notch service experience and enhancing overall business productivity. Since its inception in 2000, FirstDigital has been dedicated to building, operating, and maintaining fiber networks, employing skilled engineering teams that implement best-in-class equipment and adhere to high design standards to secure long-term adaptability, optimal uptime, and assured quality in service delivery. The commitment to excellence not only solidifies FirstDigital's reputation but also positions it as a reliable partner for businesses looking to thrive in a competitive digital landscape.

Description

GEOGRAPH presents CrescentLink, a comprehensive software solution tailored for fiber mapping and management that enables organizations to efficiently manage complex geographical network data. Integrated with ESRI ArcGIS, this platform allows teams to conveniently access, oversee, and visualize data related to communication networks, including fiber, copper, and coaxial cables. By centralizing all network information, the software enhances operational efficiency, supports informed decision-making, and improves customer service. It serves as a valuable tool for the design, construction, and upkeep of these networks, equipping users with resources to streamline workflows, manage inventory efficiently, and trace fiber routes. Additionally, GEOGRAPH provides educational resources through GEOGRAPH Academy, where users can engage with video tutorials and self-paced lessons to master CrescentLink at their convenience. This ensures that all departments within an organization can work with the same precise, accurate, and current data, leading to greater collaboration and effectiveness across teams. The platform ultimately fosters a more connected and informed work environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ArcGIS No 

Integrations

ArcGIS Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

FirstDigital

Founded

2000

Country

United States

Website

firstdigital.com

Vendor Details

Company Name

GEOGRAPH

Founded

2018

Country

United States

Website

geograph.tech/

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

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