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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Firmnav is an advanced AI and predictive analytics platform designed specifically for B2B sales and marketing professionals, as well as investors and M&A specialists. You can easily connect, forecast, and implement your insights through a simple three-step process. With customizable building blocks, seamless integrations, and a user-friendly no-code flow builder, you can create a solution that meets your specific business requirements without the need for programming knowledge. Harness the capabilities of AI to anticipate various metrics for companies, including those that are typically hard to track. Utilize AI classification to sort companies into personalized categories, such as customer segments or investment themes, ensuring a tailored approach to your data analysis. Effectively categorize firms into unique classifications that serve your strategic objectives. Experience the seamless integration of an entire no-code solution from inception to deployment, complete with data aggregation, feature engineering, modeling, and training capabilities. In addition, manage and operate your AI models using cutting-edge MLOps technology, ensuring optimal performance and reliability. This comprehensive platform offers everything you need to elevate your data-driven strategies.

Description

Transform your IT and enterprise workflows with AI-driven solutions that enable rapid service launches, enhance productivity, and create exceptional user experiences by reimagining ITSM/ESM through predictive and generative AI. Simplify operations, minimize complexity, foster collaboration throughout your organization, and accelerate business outcomes. By harnessing the power of predictive and generative AI, alongside automation and low-code/no-code solutions, you can significantly improve enterprise efficiency. Deliver an engaging, omnichannel experience that satisfies employees, partners, and customers alike. Achieve service request resolution up to 50% faster with agile ITSM/ESM functionalities on a unified, lightweight platform fueled by innovative AI technology. Expedite service management and deployment with intuitive low-code and no-code capabilities, allowing teams to swiftly adapt to changing needs. Automate your service requirements and eradicate manual operations with scalable solutions designed to accommodate teams of any size, paving the way for a more streamlined future. The integration of AI into your workflows not only optimizes processes but also empowers your workforce to focus on strategic initiatives.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Marketo Engage Yes 
Amazon Redshift Yes 
Amazon Web Services (AWS) No 
BMC Helix ITSM No 
Entellio No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Jira No 
LinkedIn Yes 
Microsoft Dynamics 365 No 
Precisely Contracts Yes 
Salesforce Yes 
Segment EDI Platform Yes 
Semrush Yes 
ServiceNow No 
Snowflake Yes 
Stripe Yes 
Tata Communications No 
Verified First Yes 
X (Twitter) Yes 

Integrations

Adobe Marketo Engage No 
Amazon Redshift No 
Amazon Web Services (AWS) Yes 
BMC Helix ITSM Yes 
Entellio Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Jira Yes 
LinkedIn No 
Microsoft Dynamics 365 Yes 
Precisely Contracts No 
Salesforce No 
Segment EDI Platform No 
Semrush No 
ServiceNow Yes 
Snowflake No 
Stripe No 
Tata Communications Yes 
Verified First No 
X (Twitter) No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Firmnav

Country

Denmark

Website

firmnav.com

Vendor Details

Company Name

SymphonyAI

Founded

2017

Country

United States

Website

www.symphonyai.com/itsm/apex-platform/

Product Features

Product Features

IT Asset Management

Asset Tracking No 
Audit Management No 
Compliance Management No 
Configuration Management No 
Contract/License Management No 
Cost Tracking No 
Depreciation Management No 
IT Service Management No 
Inventory Management No 
Maintenance Management No 
Procurement Management No 
Requisition Management No 
Supplier Management No 

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

IT Service

Contract Management No 
IT Asset Management No 
Incident Management No 
Knowledge Management No 
Release Management No 
Self Service Portal No 
Service Catalog No 
Service Reporting No 
Ticket Management No 

ITSM

Asset Tracking No 
Availability Management No 
Change Management No 
Configuration Management No 
Contract/License Management No 
Dashboard No 
Incident Management No 
Problem Management No 
Project Management No 
Release & Deployment Management No 
Self Service Portal No 

Service Desk

CMDB No 
Change Management No 
IT Asset Management No 
Incident Management No 
Knowledge Base No 
Mobile Access No 
Procurement Management No 
Remote Control No 
SLA Management No 
Self Service Portal No 

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