Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Easy reservation management software to manage RV parks and campgrounds. Firefly makes it easy for you to accept online reservations. It also automates tasks such as collecting payments and sending emails. Accept new reservations 24 hours a day. To take your guests to the reservation portal, simply add a button on your website. You don't have to do anything except show them the availability and let them make a reservation. The reservation portal allows guests to make long-term reservations without having to call the office. Each month, charges are added and payments can be processed automatically. Guests are notified about any pending charges and payments automatically. This means that you will have to do less work. The interactive map will allow guests to select the spot they desire. Guests can add spaces to their cart or view the availability calendar for an occupied space to adjust their reservation dates if they really need a spot.
Description
Easily facilitate third-party bookings for your guests with ResortSuite CONCIERGE, which empowers properties to oversee external reservations and associated partner details, enhancing the personalization of the five-star experience. This platform showcases the services offered by third-party providers, complete with details on pricing, rates, availability, and pertinent alerts for guests. Additionally, it provides access to a comprehensive history of a guest's external reservations, ensuring that exceptional service is consistently delivered and fostering guest loyalty. Moreover, it allows for the recording of interactions and preferences, guaranteeing that your team has timely and relevant information readily available. Thanks to its fully integrated approach, this multi-vendor solution is ideally suited for concierge operations adhering to a corporate standard for their Property Management System (PMS) and Point of Sale (POS). This integration not only streamlines operations but also elevates the overall guest experience.
API Access
Has API
No
API Access
Has API
No
Integrations
Stripe
No
Pricing Details
$29 per month
Monthly plans and reservation fee plans available - you choose!
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Aerocode Software LLC
Founded
2012
Country
United States
Website
fireflyreservations.com
Vendor Details
Company Name
Agilysys
Founded
2000
Country
Canada
Website
www.resortsuite.com/applications/concierge/
Product Features
Campground Management
Asset Management
Yes
Check-in / Check-out
Yes
Multi-Location
Yes
Online Booking
Yes
Permit Management
No
Point of Sale (POS)
Yes
Rental Management
Yes
Reservations Management
Yes
Site Maps
Yes
Utility Billing
Yes