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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Easy reservation management software to manage RV parks and campgrounds. Firefly makes it easy for you to accept online reservations. It also automates tasks such as collecting payments and sending emails. Accept new reservations 24 hours a day. To take your guests to the reservation portal, simply add a button on your website. You don't have to do anything except show them the availability and let them make a reservation. The reservation portal allows guests to make long-term reservations without having to call the office. Each month, charges are added and payments can be processed automatically. Guests are notified about any pending charges and payments automatically. This means that you will have to do less work. The interactive map will allow guests to select the spot they desire. Guests can add spaces to their cart or view the availability calendar for an occupied space to adjust their reservation dates if they really need a spot.

Description

Experience a comprehensive suite of tools designed to optimize your reservation management. Our intuitive drag-and-drop dashboard allows for seamless handling of guest reservations, enabling you to check in campers, issue refunds, print parking passes, extend bookings, and add notes, all from one centralized grid. With over 60% of guests choosing to book their sites via mobile devices, our platform ensures a hassle-free booking experience across all screens. A dynamic interactive site map showcases your campground, utilizing satellite imagery to give potential guests a complete view of your park, including photos and amenities available at each campsite. Additionally, our system offers over 20 customizable reports to monitor daily, weekly, and monthly revenue, while integrated reporting features simplify business operations. You can access real-time insights on current park occupancy, including who is checked in and who is set to leave. Moreover, we provide an extensive walkthrough of our reservation system, allowing you to fully understand and leverage its capabilities for your operation. This combination of features positions your campground for success in the competitive hospitality market.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Stripe Yes 

Integrations

Stripe No 

Pricing Details

$29 per month
Monthly plans and reservation fee plans available - you choose!
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Aerocode Software LLC

Founded

2012

Country

United States

Website

fireflyreservations.com

Vendor Details

Company Name

Good Sam

Founded

1966

Country

United States

Website

campgroundsolutions.goodsam.com

Product Features

Campground Management

Asset Management Yes 
Check-in / Check-out Yes 
Multi-Location Yes 
Online Booking Yes 
Permit Management No 
Point of Sale (POS) Yes 
Rental Management Yes 
Reservations Management Yes 
Site Maps Yes 
Utility Billing Yes 

Product Features

Camp Management

Attendance Management No 
Billing & Invoicing Yes 
Customer Management Yes 
Food Service Management No 
For Campgrounds No 
For Summer Camps No 
Medical Management No 
Online Registration Yes 
Parent Portal No 
Program Management No 
Registration Management No 
Scheduling No 
Staff Management No 

Campground Management

Asset Management No 
Check-in / Check-out Yes 
Multi-Location Yes 
Online Booking Yes 
Permit Management No 
Point of Sale (POS) Yes 
Rental Management Yes 
Reservations Management Yes 
Site Maps Yes 
Utility Billing Yes 

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