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features
design
support

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Write a Review

Description

Fireberry is a complete business management platform that can be tailored to meet your specific business needs. Fireberry helps your business work together from sales to customer service. We offer an affordable, flexible, powerful platform that is easy to implement. We have gathered all the tools that a business requires into one product, to meet the needs and requirements of every business. Fireberry helps you close more sales, improve customer service and gain valuable business insights. Easy to use, customize, and scale CRM platform.

Description

ServitiumCRM is a Modern Customer Service Platform that enables the Journey from Reactive to Proactive to Predictive Customer Service and Support, digitalizing end-to-end after-sales processes of organizations across industries and geographies.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

WhatsApp Yes 
Aircall Yes 
Alexa No 
Facebook Yes 
Facebook Messenger Yes 
Gmail Yes 
Google Ads Yes 
Google Calendar Yes 
Google Contacts Yes 
Instagram Yes 
Integry Yes 
LinkedIn Yes 
Mailchimp Yes 
Microsoft 365 Yes 
Microsoft Outlook Yes 
Oracle E-Business Suite No 
Slack Yes 
Wix Yes 
Zapier Yes 
inwise Yes 

Integrations

WhatsApp Yes 
Aircall No 
Alexa Yes 
Facebook No 
Facebook Messenger No 
Gmail No 
Google Ads No 
Google Calendar No 
Google Contacts No 
Instagram No 
Integry No 
LinkedIn No 
Mailchimp No 
Microsoft 365 No 
Microsoft Outlook No 
Oracle E-Business Suite Yes 
Slack No 
Wix No 
Zapier No 
inwise No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Fireberry

Founded

2012

Country

Israel

Website

www.fireberry.com

Vendor Details

Company Name

Path Infotech

Country

India

Website

www.servitiumcrm.com

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Product Features

CRM

Calendar/Reminder System No 
Call Logging Yes 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Customer Service

Alerts / Escalation Yes 
Appointment Management Yes 
Call Center Management Yes 
Email Management Yes 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics Yes 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback Yes 
Virtual Assistant Yes 
Workflow Management Yes 

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