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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Fire Files™ serves as a comprehensive records management system specifically designed for investigations related to fire, arson, bomb threats, and police work. For more than a decade, it has been adopted by numerous municipal, county, and state agencies to streamline their investigative case management and reporting processes. Equip your investigators with the tools they need to succeed! Fire Files allows users to efficiently manage various aspects of their cases, including tracking suspects, organizing evidence, documenting narratives, and storing images, all while enabling one-click report generation. Are you a Value Added Reseller (VAR) catering to clients in the public safety or law enforcement sectors? Elevate your sales and distinguish yourself from competitors with our premier software and IT solutions, which can help you earn substantial commissions and create a reliable stream of recurring revenue by collaborating with ALBX Solutions. Furthermore, if you are affiliated with a college, university, or continuing education institution that offers programs in criminal justice, public safety, fire sciences, industrial safety, risk management, or law enforcement, you will be pleased to know that our software is available at no cost for use in computer labs and classroom settings. This presents an excellent opportunity for educational institutions to enhance their curriculum while providing students with hands-on experience in an essential area of public service.

Description

We offer an extensive array of services and solutions aimed at enhancing customer engagement while streamlining your office operations. With options ranging from mobile apps and iPad kiosks to web solutions, mail services, and credit card processing, we equip you with all the tools necessary to simplify your daily tasks. County Web is engineered to deliver a fluid online experience, ensuring smoother transactions for your clientele. This platform minimizes the time required for transactions, featuring fewer clicks and page loads than other available options. Our backend reporting and reconciliation processes have been tailored to save valuable time for county staff, developed entirely based on user feedback. Furthermore, we present an ideal option: a satellite courthouse location at a significantly reduced cost. By introducing satellite kiosk terminals across your county, you can extend your outreach beyond traditional courthouses! Our dedicated team handles all the logistics and setup, allowing you to observe an increase in renewals effortlessly. Additionally, this innovative approach not only enhances accessibility but also contributes to improved customer satisfaction within the community.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$1597 one-time payment
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Fire Files

Founded

2000

Country

United States

Website

www.firefiles.com

Vendor Details

Company Name

Breeze Group

Founded

2015

Country

United States

Website

www.mycountyapps.com

Product Features

Fire Department

Custom Map Views No 
Equipment Tracking Yes 
Event Calendar Yes 
Facility Pre-planning Data Yes 
In-Vehicle Navigation No 
Incident Response Checklists Yes 
Pictometry Imagery No 
Scheduling No 
Search Yes 

Investigation Management

Contact Management Yes 
Data Management Yes 
Incident Management Yes 
Reporting & Statistics Yes 
Subject Profiles Yes 

Law Enforcement

Case Management Yes 
Certification Management Yes 
Court Management Yes 
Court Management Integration Yes 
Crime Scene Management Yes 
Criminal Database Yes 
Dispatching Yes 
Evidence Management Yes 
Field Reporting Yes 
Incident Mapping Yes 
Internal Affairs Administration Yes 
Investigation Management Yes 
Scheduling Yes 

Product Features

Government

Budgeting & Forecasting No 
Code Enforcement No 
Compliance Management No 
Fixed Asset Management No 
Inventory Management No 
License Issuance Yes 
Permit Issuance No 
Purchasing & Receiving No 
Self Service Portal Yes 
Taxation & Assessment Yes 
Utility Billing Yes 
Work Order Management No 

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